Residents and their families say:
CERTUS Premier Memory Care Living - Mount Dora has received overwhelmingly positive reviews for its accommodating environment and attentive staff. Multiple reviews praised the center's bright, clean, and open design, mentioning that there were numerous activities planned throughout the day for residents. Reviewers appreciated the facility's structure, which allowed for freedom while maintaining safety. One reviewer noted the spacious rooms with large bathrooms and found the dining to be open and pleasant.
The responsive and helpful staff was highly praised. A particular reviewer who lives out-of-state appreciated the swift email responses he received, even after work hours, underlining the administration's commitment to keeping family members informed on their loved ones' wellbeing. Similarly, various correspondents highlighted the excellent level of care the residents received, indicating that the CERTUS team works tirelessly to provide a purposeful life for its residents. The community earned recognition for being very open, offering respite care, day programs, and memory care options, catering to the various needs of their residents.
Furthermore, many reviewers applauded the facility's vast range of amenities, from exercise rooms to beauty salons and beautiful courtyards. Its kitchen also received compliments for the excellent meals prepared by the in-house chef. A few reviewers noted that despite it being a memory care establishment, it offered an inviting and cozy atmosphere. The review summaries underline that CERTUS Premier Memory Care Living - Mount Dora is a reputable, well-regarded facility offering professional, compassionate care for its residents.
AI generated summary of real reviews