Residents and their families say:

This community receives high praise for its friendliness, caring nature, and expertise of staff, particularly in handling residents with dementia. Many reviewers highlighted the positive impact the community has had on their loved ones, noting improvements in attitude and the convenience of having continuous care to avoid the need for moving as care needs escalate. The variety of activities available and the quality of meals provided are also frequently commended, with three meals a day and multiple options ensuring residents have choices and enjoyment in their dining experiences. Additionally, the effort made by the staff to ease the enrollment process and provide exceptional support during stressful times did not go unnoticed, with families feeling taken under the wing of compassionate professionals.

However, there are aspects that some found lacking. A recurring point of dissatisfaction centered around the accommodations, particularly the transition from independent to assisted living being confined to a single room, which contrasted unfavorably with expectations. The quality and selection of food received some criticism for not offering enough healthy or exciting options, and the high turnover of administrative staff and subsequent inconsistencies were noted as areas in need of improvement. Moreover, a few were disappointed with the initial tour experience feeling rushed or underwhelmed by the facilities and the recommended increased activity options to cater to more active residents. Despite these criticisms, many families chose this community for its vibrant environment, attentive staff, and comprehensive care offerings—demonstrating a strong commitment to resident satisfaction and well-being.