Residents and their families say:

The residents at Brookdale Melbourne are happy and content, interacting with each other and forming a cohesive team. The staff, including Simone, are friendly, informative, and accommodating. The facility is comfortable and feels like home, with a variety of activities and an herb garden for the residents. The building may not be the newest, but the staff keeps it clean.

One reviewer mentioned that the community at Brookdale Melbourne is small, with only one-room apartments, which was not suitable for their needs. Another reviewer did not like the dark and dated appearance of the facility and felt that the staff spent more time talking among themselves than caring for the residents. However, the majority of reviews are positive, highlighting the friendly and helpful staff, clean and well-maintained environment, and activities for the residents to enjoy. The food is generally described as good, although there are a few comments about it being bland. Overall, the reviews indicate that Brookdale Melbourne is a welcoming and caring community for seniors.