Brookdale Highlands in Lakeland, FL, offers specialized care in assisted living and memory care tailored to the needs of residents. Medical support is available for a variety of conditions including wandering, elopement, behavioral issues, and more. The facility is equipped to support advanced dementia conditions, ensuring that residents receive the attention they require. The staff includes registered nurses (RN/LPN) available around the clock, with a 24-hour nurse on-site and on-call to address any immediate medical needs. Additional safety features include background checks for staff, night shift personnel who remain awake, and a well-secured environment with door alarms and a fenced rear area to prevent wandering.

In addition to the comprehensive medical care, Brookdale Highlands features a range of assistance services for residents who may need help with daily activities. Residents can receive full assistance with bathing, eating, dressing, and toileting. Transfer services are varied, accommodating those who use walkers or wheelchairs, as well as providing support for bed-bound individuals. The facility has protocols in place to address a range of medical issues, ensuring that all residents have access to the care they need to maintain their quality of life.

The accommodations at Brookdale Highlands are designed for comfort and personal expression. Each resident is provided with a private bathroom, the option to decorate their room, and independent temperature controls for their comfort. Rooms are furnished and equipped with cable television; however, it's worth noting that not all accommodations will have every feature available.

Dining at Brookdale Highlands emphasizes nutrition with a set menu and the option for snacks, accommodating various dietary modifications and management needs. The facility focuses on providing well-balanced meals that cater to the specific health requirements of its residents, ensuring that dietary preferences and restrictions are respected.

Amenities and services at Brookdale Highlands enhance the living experience further. Residents have access to the internet, a wellness center, a barber/beauty shop, and an exercise room. The community is wheelchair accessible and provides on-site religious services as well as communal gardens for relaxation. Transportation services are also available for residents, ensuring access to the outside community. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Brookdale Highlands has received positive reviews for its wonderful environment and the excellent care provided to residents. One reviewer mentioned that the staff has been great, even during the challenges of the COVID-19 pandemic. The reviewer also appreciated the prompt response to questions and timely resolution of issues. Another reviewer praised the well-trained and caring staff at Brookdale Highlands, although they were unable to choose the community due to their financial constraints.

Another reviewer noted that they were in an immediate need for their mother and father-in-law to move into an assisted living community. Despite not having an appointment, the staff at Brookdale Highlands graciously guided them through the tour of the community. They were able to secure a lovely apartment for their parents in record time and highly recommended the community.

Additionally, multiple reviewers mentioned that the staff at Brookdale Highlands has been helpful, friendly, and welcoming. The facility itself is clean and well-maintained, with amenities such as outdoor areas, gazebos, and screened porches. The food at Brookdale Highlands received positive feedback, with one reviewer describing it as diverse and another mentioning that their mother loved it. Furthermore, the staff at Brookdale Highlands has demonstrated care and preparedness during emergencies, such as hurricanes.

Overall, the reviews indicate that Brookdale Highlands provides a caring and pleasant living environment with helpful staff, clean facilities, and a variety of activities for residents to enjoy. While there were some mentions of room for improvement, the positive experiences and recommendations from reviewers highlight the overall positive quality of care and services at Brookdale Highlands.

AI generated summary of real reviews