Spring Hills of Lake Mary in Lake Mary, FL, offers essential services for both assisted living and memory care, ensuring residents receive the medical attention they need. The facility is equipped to provide support for a variety of health concerns, including wandering, elopement, behavioral issues, wound care, and diabetes management, catering to individuals with advanced dementia conditions. Medical support is available around the clock, with 24-hour security and staff on-site, ensuring residents are safe and attended to at all times. The facility also accommodates various dietary needs, offering special diets for diabetics and those requiring nutritional management.

In addition to fundamental medical care, residents at Spring Hills of Lake Mary can access a range of supportive services that enhance their daily living experience. The community includes on-site medical services such as optometry, fitness programs, and speech therapy. The facility also integrates medication management and incontinence care within its offerings, with the option for full assistance with bathing, eating, dressing, and toileting when necessary. For residents who require mobility assistance, various transfer services are available, ensuring each individual's needs are met appropriately within a secured environment tailored for those with memory loss.

Accommodations at Spring Hills of Lake Mary are designed to cater to the preferences and needs of residents, featuring amenities such as an activity center, outdoor areas, and housekeeping services. Many units are equipped with kitchenettes, emergency call systems, and are wheelchair accessible, while some offer balconies or patios for additional comfort. The facility maintains a pet-friendly policy, making it an inviting environment for residents with pets. Additionally, with amenities like a restaurant-style dining experience and landscaped grounds, residents can enjoy a pleasant living experience, although it's important to note that not all accommodations include every feature.

Regarding further enhancements to the residents' quality of life, Spring Hills of Lake Mary provides various amenities and services aimed at promoting wellness and engagement. This includes individualized exercise physiology sessions, group exercise classes, and care management services catered to meet specific needs. Nutritional management and medication management programs are also integral components of the facility's offerings. For residents looking to maintain independence, transitional risk management programs and life skills management opportunities are available. As part of its commitment to wellness, the community features a signature wellness exercise program and dining options that allow flexibility in meal times, planning to cater to personal preferences. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered positive remarks for its friendly environment, with many reviewers noting the welcoming atmosphere that made them and their loved ones feel at home immediately. The diverse range of activities, including bingo, church services, and arts and crafts, alongside an extensive and tasty menu that changes weekly, impressed several visitors and residents. The comfortable and spacious living conditions, described as sunny and like a normal house, coupled with the flexibility in picking apartment styles, also received high praise. The staff, particularly in their quick response to questions, friendly assistance, and the personal touch in remembering residents' names, added to the community’s appeal. There were notable mentions of the happiness observed in both residents and staff, suggesting a positive and nurturing environment. Families appreciated the peace of mind provided by the attentive care and the detailed updates about their loved ones' well-being.

However, there were criticisms concerning the management and handling of care services, with some reviewers expressing frustration over unmet promises regarding care and communication difficulties with nursing staff. A few mentioned that the building's appearance and maintenance did not meet their expectations, citing it as dilapidated and not reflective of the promotional materials. Concerns were also raised about the lack of response to inquiries, with families feeling left in the dark regarding their loved ones' care. Critiques related to the staff changing hands frequently, leading to uncertainty about who was caring for the residents. Despite these criticisms, many reviews concluded that the positive aspects, such as the quality of food, variety of activities, and the overall family-friendly atmosphere, made this community a preferred choice for elder care.

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