The Windsor at San Pablo in Jacksonville, FL, provides specialized care types including assisted living and memory care. The facility is equipped to handle a variety of medical needs, particularly those associated with cognitive challenges such as wandering, elopement, and behavioral issues. For residents with more advanced dementia conditions, the staff is trained and prepared to provide comprehensive support. With a registered nurse and licensed practical nurse on-site, as well as a 24-hour nursing presence, residents benefit from continuous medical support. The facility offers a range of other medical services, including wound care, oxygen assistance, dietary management for diabetic residents, and caregiving support for those requiring full assistance in bathing, eating, dressing, and toileting.

In addition to the essential medical care, The Windsor at San Pablo emphasizes safety and security with 24-hour staffing, background checks for personnel, and dedicated 24-hour security. Residents have access to various transfer services such as assistance with walkers or wheelchairs, and supervision during mobility. The facility also includes specialized programming to cater to residents who may be up all night or have specific behavioral challenges. The focus on providing a safe and nurturing environment is evident in their design, including secure outdoor areas and alert systems like pull cords that notify staff of resident needs.

Accommodations at The Windsor at San Pablo are designed for comfort and independence. Residents have the option to paint or decorate their rooms, creating a personalized space. Each unit may include independent temperature controls, a kitchenette for light meal preparation, a private bathroom, and access to cable television. However, not all accommodations will have every feature, and residents should review their specific options. The facility also offers dining choices with a set menu and the ability to modify diets based on individual health requirements. There are food options available on demand, and snacks can be accessed by residents at any time.

The Windsor at San Pablo provides various amenities and services aimed at enhancing the quality of life for its residents. Features include on-site religious services, communal gardens, and resident parking. There is an exercise room, a barber/beauty shop, and a movie room for entertainment, making it a vibrant community. Smoking is permitted outside, and the facility is wheelchair accessible, ensuring comfort for all residents. The wellness center supports an active lifestyle, and internet access is available, along with transportation options close to public transportation. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Delighted patrons of The Windsor have consistently lauded the extraordinary staff, the family-like atmosphere, and the beautiful and clean facilities. Residents and their families feel a deep sense of gratitude and ease due to the exceptional care and attention provided by the team at The Windsor. A standout aspect of the facility is its array of activities and amenities that cater to the diverse interests and needs of the residents. The community's commitment to residents is further emphasized by its range of care levels, offering tailored support that can adapt over time.

The Windsor has been complimented for its welcoming and professional staff who have been instrumental in creating a seamless and pleasant admission process. Moreover, the community's ability to honor and welcome pets has been a crucial factor in the decision-making process for some families. Residents enjoy living spaces with high ceilings and lovely views, which are complimented by the dedicated physical therapy team and on-site spa services. The engaging daily activities, ranging from fitness classes to movie screenings, are designed to enrich residents' lives and foster a lively community spirit.

The quality and appeal of the accommodations at The Windsor have garnered much appreciation. The community strikes an impressive balance between elegance and comfort, often described as being akin to a luxury hotel. Noteworthy are the various events and social activities that residents can partake in, which are celebrated for providing an enjoyable and community-centric living experience. Families have found peace of mind in the protective measures applied during challenging times, such as the COVID-19 pandemic, ensuring the safety and well-being of all residents.

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