Heritage Crossings in Jacksonville, FL, specializes in providing assisted living care with a focus on medically supportive environments. The facility is equipped to address a variety of needs, including those of residents who wander, exhibit combative behavior, or require assistance throughout the night. Medical support is available for individuals under 60 years old, including those with diabetes on oral medications and advanced dementia conditions. Staffed by registered nurses and licensed practical nurses, Heritage Crossings ensures that residents have access to 24-hour nursing support, along with on-call medical assistance to manage routine and urgent care needs.

In addition to medical support, Heritage Crossings offers comprehensive personal care services. Residents benefit from full assistance with bathing, eating, dressing, and toileting, as well as transfer assistance using walkers, wheelchairs, and supervised transfers. Security measures, such as background checks for all staff, 24-hour on-site security, and alert systems, contribute to a safe living environment. Residents can also take advantage of an activity director who oversees engagement and recreational opportunities tailored to their interests and capabilities.

The accommodations at Heritage Crossings are designed to provide comfort and a sense of home. Each room may include features such as a private bathroom, kitchenette, and independent temperature controls, while residents are encouraged to personalize their spaces by painting or decorating as they wish. Not all rooms will offer these features, but they all come with cable television service to allow for entertainment.

Dining options are tailored to meet individual preferences and dietary needs, with on-demand meal orders and snacks readily available. The staff diligently manages special diets to ensure residents receive nutritious meals that align with their specific health requirements.

Heritage Crossings provides a variety of amenities and services to enhance the resident experience. Facilities include resident parking, internet access, a movie room, an exercise room, and a barber/beauty shop. The community is wheelchair accessible and allows smoking outside. Pets are allowed, so it’s a good idea to check with the community during your visit to see if your pet will be allowed. Additionally, transportation services are conveniently located close to public transportation, further facilitating residents' mobility and access to essential services.