Brookdale Crown Point in Jacksonville, FL, specializes in memory care, providing an array of medical support tailored to residents with advanced dementia conditions. The facility is equipped to handle various medical needs, including support for individuals who may wander during the day or night, elopement risks, and those exhibiting combative or behavioral issues. In addition, residents requiring around-the-clock nursing support will benefit from a registered nurse or licensed practical nurse on-site 24 hours a day. The facility also offers specialized care for individuals with diabetes, including management of oral medications, injections, and sliding scales, as well as comprehensive wound care and assistance with special diets.

Beyond medical support, Brookdale Crown Point is designed to ensure residents receive the necessary assistance with daily living activities. The care staff is available to provide full assistance with bathing, eating, dressing, and toileting. Transfer services are also offered to accommodate residents who utilize walkers, wheelchairs, or require supervision during transfers. The facility emphasizes safety and security with measures such as background checks for staff, a night shift that stays awake, and a fenced perimeter that includes door alarms and pull cords for alerting staff when assistance is needed.

The accommodations at Brookdale Crown Point are designed with resident comfort in mind, featuring cable television, furnished living spaces, and independent temperature controls. Each resident room includes a private bathroom, although not all accommodations will have the same amenities. Residents can enjoy meals via a set menu, with options for dietary modifications and snack availability to meet individual nutritional needs.

In addition to essential living services, the facility offers a variety of amenities for a well-rounded resident experience. Communal gardens provide a space for relaxation and social interaction, while an on-site barber and beauty shop caters to personal grooming needs. Residents can enjoy films in the movie room, access the internet, and participate in on-site religious services. The facility is wheelchair accessible and offers transportation services, with resident parking available and proximity to public transportation. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of positive accolades and a few concerns from visitors and families of residents, encapsulating a broad spectrum of experiences and observations. Notably, many reviewers expressed appreciation for the specialized care, particularly for residents with Alzheimer's, highlighting the well-laid-out facility that allows staff to maintain vigilance over residents. The community's cleanliness and maintenance were frequently mentioned, alongside the compassionate and dedicated staff that contribute to a home-like and secure environment. Various activities, secure outdoor spaces, and the division of dining areas according to residents' skill levels were also praised for enhancing the quality of life and ensuring residents feel engaged and cared for.

However, there were some recurring critiques, particularly concerning staffing levels and changes in the food quality due to a new cook, which impacted some residents' satisfaction. While the diverse staff and homely quality were positives, the difficulty in tracking down staff for assistance and the lack of taste in the food prepared by the new cook stood out as areas needing improvement. These concerns suggest that while many find the community to be a caring and supportive environment for their loved ones, there is room for enhancement in staff availability and culinary satisfaction.

In terms of the infrastructure, the older but well-maintained building was considered a positive for some reviewers, contributing to the facility's comfortable atmosphere. The community's one-story layout and its effect on creating a more intimate and accessible environment were highlighted as preferable compared to larger, multi-story facilities. The diverse activities, including personalized engagement efforts to accommodate residents' cognitive and physical abilities, along with the positive remarks on room maintenance, cleanliness, and the overall caring nature of the staff, underscore the community's commitment to providing a nurturing environment for its residents. Despite the minor criticisms on staffing and food preparation, the community seems dedicated to ensuring residents feel valued, cared for, and safe.

AI generated summary of real reviews