Residents and their families say:

This community has received a variety of reviews, many of which praise its clean environment, friendly and caring staff, and its good food. Residents enjoy a range of activities including bingo, exercise classes, and music sessions, contributing to a vibrant community atmosphere. The personalized care attributed to its smaller size is highlighted, providing residents with more individual attention. The community’s location and the outdoor garden area are also appreciated features that influenced the decision for some families choosing this place for their loved ones.

However, there are some concerns noted by reviewers. The cost of residing in the community, while in line with similar places, is mentioned as a point of contention for some. There are also specific criticisms regarding the accommodation of residents’ needs and facility management, including the handling of personal requests and maintenance issues, like the need for more frequent carpet cleaning due to odors. A few reviewers expressed disappointment with the level of services provided, stating they found them limited, and there were instances of miscommunication or lack of follow-through on the part of the staff. Despite these issues, many families and residents feel grateful for the caring and professional staff, the safe and engaging environment, and the sense of community they experience here.