Hawthorne Inn of Brandon provides Assisted Living, Independent Living, and Memory Care in one setting, allowing residents to transition between service levels without leaving the community. Clinical support is available for wound care, oxygen management, specialized diets, and both oral and injectable diabetic management. The Memory Care program is equipped to support residents with advanced dementia conditions through structured routines and trained staff.

Registered nurses and licensed practical nurses are on staff, and all employees undergo background checks. An awake night-shift team, 24-hour staffing, door alarms, a fenced rear area, and pull-cord alert systems support safety and rapid response. On-site medical services extend to incontinence and ambulatory care, and staff can provide full assistance with bathing, dressing, and toileting, plus some help with eating. Residents who use walkers, wheelchairs, need standby supervision, or require a one-person transfer are accommodated.

Apartments can be personalized with paint or décor, and some units include cable service. Housekeeping is provided, and laundry is handled on a scheduled basis, reducing daily chores for residents. Because floor plans and features vary, not every accommodation includes all options.

Meals follow a set menu with snacks available between dining hours. The kitchen team manages diet modifications such as gluten-free selections, mechanical-chopped meals, purees, and thickened liquids to align with physician orders or resident preferences.

Residents have access to onsite parking, wheelchair-accessible common areas, a barber and beauty shop, an exercise room, a wellness center, community internet, landscaped gardens, and a library for quiet reading or small gatherings.