Residents and their families say:
This community has garnered appreciation for its caring and attentive staff, with many reviewers highlighting the high level of care and engagement offered to residents. The personal approach is frequently mentioned, with staff members knowing residents by name, contributing to a warm and inviting atmosphere. The range of activities, including personalized options like hair and nail services and seasonal activities, enhances the living experience for many. The food is generally well-regarded, and the effort to accommodate special diets like vegetarian meals is a plus. Accommodations like allowing pets and personalized touches in care were praised, alongside efficient communication from the staff, keeping families informed.
However, some reviews cited concerns, such as the quality of food not meeting all residents' standards and the absence of alternative meal options. The need for family involvement at meal times for some residents raises questions about the consistency in the level of assistance provided. Additionally, a few reviewers were not impressed with the physical location and ambiance of the community, describing it as dark and not very inviting, with an unpleasant odor and residents appearing disengaged. These criticisms, though, seem to be outweighed by the positive feedback about the compassionate staff and the tailored care and services that contribute to a supportive living environment.
AI generated summary of real reviews