St Mary Home in West Hartford operates as a skilled nursing facility, providing residents with continuous licensed nursing oversight. The team manages complex medical needs, performs regular health assessments, and offers around-the-clock monitoring. Diabetes care is a core service; staff measure blood glucose, administer insulin or other medications as ordered, and coordinate dietary plans with the clinical nutrition team to help residents keep blood sugar levels within physician-directed ranges.

Additional clinical resources include rehabilitation services, on-site therapy programs, and a structured medication administration system supported by an electronic Medication Administration Record to reduce errors. Physicians, nurse practitioners, and specialists hold scheduled rounds, while laboratory, diagnostic imaging, and pharmacy services are coordinated directly through the facility. Care plans are reviewed at set intervals, and families receive routine updates on progress and any changes in condition.

Resident rooms and shared areas vary in features. Some units are on the ground floor, and others include kitchenettes, private baths, or full kitchens. Select rooms have wall-to-wall carpeting, bath tubs, central fireplaces in common lounges, or access to outdoor patios and gardens. Air conditioning, uncovered resident parking, and a secure Skynet technology system for safety are standard. There are indoor and outdoor common areas, a meeting room, library, billiards lounge, computer center, and TV lounge, but not every accommodation contains every listed feature.

Meals are prepared by a professional chef and served restaurant-style, with room service available for those who prefer to dine privately. Menu planning addresses a range of therapeutic and lifestyle diets, including no-sugar, low-sodium, gluten-free, vegan, vegetarian, and organic options. Residents can also choose international cuisine, café or bistro selections, and guest meals for visiting family. A bar or pub area, private dining room, and the option for BBQs or picnics expand dining venues and allow for social gatherings.

Daily life is supported by an activity center, fitness center, game room, library and computer lounge, and raised garden beds. Residents can join yoga or chair yoga, stretching classes, Live Well programs, health and wellness sessions, and woodworking or arts and crafts workshops. On-site and off-site activities include day trips, happy hours, wine tastings, dances, live music, theater performances, Bible study and Jewish services, educational speakers, trivia games, book clubs, a men’s club, gardening club, birthday and holiday parties, and community service programs.