Bridges by EPOCH at Trumbull in Trumbull, CT, provides specialized assisted living and memory care tailored to the needs of residents experiencing various levels of cognitive decline. The facility supports individuals with advanced dementia conditions and offers comprehensive medical care, including services for residents who wander, require elopement prevention, and need assistance with overnight care. Trained medical staff, including RNs and LPNs, are on-site 24 hours a day, ensuring continuous monitoring and immediate response to health issues. The facility accommodates diverse medical needs, from wound care and oxygen therapy to specialized diets, and can care for residents under 60 years old, including those with diabetes requiring oral medications or insulin injections.

In addition to personalized medical care, Bridges by EPOCH offers extensive support for daily living activities. Residents can receive full assistance with bathing, eating, dressing, and toileting, as well as transfer services for those who require mobility support, including the use of walkers, wheelchairs, or Hoyer lifts. The facility provides a safe environment with security features such as door alarms, fenced rear areas, and a night shift staff that remains awake and alert to residents' needs. Comprehensive care is coupled with a focus on individual safety, allowing families to have peace of mind knowing their loved ones are well cared for.

The accommodations at Bridges by EPOCH are designed to provide residents with comfort and personalization. Each room may feature a private bathroom, the option to furnish and decorate according to personal taste, independent temperature controls, and cable access. However, it’s important to note that not all accommodations include every feature, so potential residents should inquire about the specifics during the tour. The dining experience offers a set menu as well as the flexibility of on-order options, ensuring that snacks are always available and dietary restrictions can be accommodated and managed.

Amenities and services are designed to enhance the quality of life for residents at Bridges by EPOCH. Features such as resident parking, a wellness center, and internet access support convenience and connectivity. The facility is wheelchair accessible and offers services such as a barber/beauty shop and on-site religious services. Residents can enjoy time in the communal gardens, contributing to the overall sense of community. Transportation services are also available for outings and appointments. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received high praise for its clean premises, dedicated staff, and the exceptional care provided, especially catering to residents with memory care needs. Many reviewers highlighted the facility's attentiveness to personal preferences and needs, citing examples such as customizing meals to residents' liking and the range of activities tailored for individuals with dementia. The culinary services were frequently applauded, with the quality and variety of food described as excellent. The engaging staff and the variety of entertainment, including live music and field trips, were noted as positives that enhance the residents' quality of life. Moreover, the community's all-inclusive pricing and the effort to create a homely atmosphere were appreciated. Families felt welcomed and reassured of their loved ones' safety and happiness, indicating a strong trust in the staff's care and the community's overall environment.

However, a few concerns were mentioned, particularly regarding communication issues between staff and family members, occasional cleanliness problems, and staffing challenges. The most recurring negative feedback related to the smell of urine in specific areas and the high staff turnover, which some families found unsettling. One reviewer expressed dissatisfaction with the administration's communication and attention to the upkeep of the premise, suggesting that the aesthetic appeal of the facility did not fully mask these underlying issues. The cost was another point of contention for some, feeling that the value did not always match the high price, though this sentiment wasn't universally shared.

Despite these criticisms, the consensus among many reviews reflects a strong appreciation for the community's efforts in providing quality memory care. The thoughtful design of the facility, aimed at making residents feel comfortable and familiar in their surroundings, along with a comprehensive approach to engagement and care, reinforces this community as a commendable choice for loved ones requiring specialized attention. The positive aspects, notably the compassionate staff and tailored care programs, overwhelmingly define the experience for most families, offering peace of mind and satisfaction with their decision to choose this community for their loved ones.

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