Maplewood at Southport in Southport, CT, offers a variety of care types including assisted living, memory care, and senior living to meet the needs of its residents. The facility provides comprehensive medical support for residents with conditions such as wandering, elopement, behavioral issues, and advanced dementia. Additionally, medical care options are available for individuals with specialized needs, including wound care, oxygen management, and dietary modifications. The dedicated staff includes RNs and LPNs on-site 24 hours a day, ensuring a responsive and safe environment. Security measures are robust, with awake night shifts, background checks for staff, and a fenced rear for added safety.

In terms of personal care, Maplewood at Southport offers assistance with bathing, eating, dressing, and toileting, as well as comprehensive transfer services using equipment such as Hoyer lifts for those who require full assistance. The facility also caters to younger residents and those with chronic conditions such as diabetes. Housekeeping and laundry services are available for independent living residents, along with medication management monitoring to ensure proper health management. The facility is committed to providing individualized care tailored to the specific needs of each resident.

Residents at Maplewood at Southport enjoy a variety of accommodation options that are designed for comfort and convenience. Rooms may feature independent temperature controls, kitchenettes, private bathrooms, and the ability to paint or decorate according to personal style. While not all accommodations come with every amenity, residents can expect furnished living spaces that promote a sense of home. The facility also offers nutritious dining options, including on-order meals and snacks, with specific dietary modifications available to meet individual needs.

The amenities and services at Maplewood at Southport enhance the living experience for residents. Facilities such as an exercise room, wellness center, and communal gardens promote physical and social engagement. Residents have access to a barber/beauty shop, internet access, and a movie room, ensuring opportunities for relaxation and entertainment. Parking is provided for residents, and transportation options are available, with public transport nearby. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be permitted. Additionally, on-site religious services support the spiritual needs of residents, further enriching their living experience.

Residents and their families say:

This community has received numerous positive remarks for its beautiful setting, excellent facilities, and dedicated staff. Many reviewers have expressed that it has exceeded their expectations, not only in terms of aesthetics but also in the warmth and professionalism of the staff and the variety of enriching activities available for residents. The sense of belonging and friendship among residents is a highlighted strength, with many considering this community their home and appreciating the opportunity to form treasured relationships. The physical beauty of the environment and the freedom for residents to enjoy outdoor spaces have been particularly lauded, along with the competent and caring approach of the staff at every level. The provision of living spaces for seniors who are still cognitively present, alongside attentive care for those in need, including specialized memory care, ensures dignity and compassion for all residents.

However, there are notable concerns mentioned by a few reviewers, particularly regarding the memory care program, staffing levels, and the quality of food, which some found did not live up to advertised standards. These points of dissatisfaction included a perception of insufficient staff to resident ratio, reliance on videos for memory care programs, and food offerings described as more akin to cafeteria food rather than the promised farm-to-table quality. Despite these criticisms, which were repeated in multiple reviews indicating a need for attention in these areas, many family members and residents have had positive experiences with the community's caring nature, cleanliness, and the array of activities designed to engage and stimulate the residents. The proactive approach to COVID-19 safety and the effectiveness of the community's protocols also received praise, contributing to the confidence and satisfaction of residents and their families.

AI generated summary of real reviews