Springs At Watermark East Hill in Southbury, CT, offers a comprehensive range of care types to meet various needs, including assisted living, independent living, memory care, nursing home services, and continuing care retirement communities. The facility is equipped to provide specialized medical support for residents facing conditions such as wandering, elopement, behavioral issues, and those requiring oxygen or special diets. The community also caters to younger residents and supports advanced dementia conditions. With a dedicated staff that includes registered nurses and licensed practical nurses available 24/7, residents can feel secure knowing that experienced medical support is always on site.

In addition to routine medical care, Springs At Watermark East Hill can assist with personal care needs, including bathing, dressing, toileting, and eating. The facility offers various transfer services, accommodating residents with different mobility levels. Comprehensive on-site medical services, such as podiatry and audiology, are available to further enhance the health and wellness of residents. The activity director ensures that residents are engaged, while safety measures like 24-hour security, background checks, and alert systems provide an added layer of protection and comfort.

The accommodation options at Springs At Watermark East Hill are designed to promote independence while ensuring comfort. While not all accommodations come with the same features, residents can enjoy amenities such as private bathrooms, kitchenettes, and independent temperature controls. Housekeeping and scheduled laundry services are provided to facilitate a stress-free living environment. Independent living residents can benefit from a monthly meal plan and housekeeping services, making daily life easier and more manageable.

To enhance the overall living experience, Springs At Watermark East Hill features a variety of amenities and services. The facility is wheelchair accessible and includes a barber and beauty shop, exercise room, movie room, and wellness center. Residents can partake in special interest clubs and enjoy communal gardens, as well as access religious services on-site. Internet access, a library, and resident parking are also available to further support residents’ daily activities. It's a good idea to check with the community during your visit to see if your pet will be allowed. Additionally, transportation services are provided to help residents remain connected to the broader community.

Residents and their families say:

At this community, reviews highlight the warmth, professionalism, and dedication of the staff members across various roles, underscoring a caring and inclusive environment for residents. Positive comments frequently mention the community's beautiful, well-maintained facilities and a variety of amenities, including art and woodworking workshops, a swimming pool, and onsite nursing services. The community offers an impressive range of activities, from fitness programs to social outings, ensuring residents have opportunities to stay active and engaged. Reviews praise the quality and variety of food served, as well as the spacious and nicely appointed living spaces. The efforts made by the staff to facilitate smooth transitions for new residents and to provide compassionate, personalized care are consistently acknowledged.

However, some reviews do raise concerns, notably regarding the management of transitions between different levels of care within the community and the effectiveness of communication between departments. A few reviewers mention dissatisfaction with aspects such as meal quality and the execution of planned activities, suggesting room for improvement in these areas. Concerns about facility updates and maintenance tasks not being promptly or adequately addressed were also noted. Despite these issues, many residents and their families express satisfaction with the living experience at this community, appreciating the friendly staff, well-kept facilities, and the wide range of available services and activities. Recommendations to prospective residents and their families reflect a generally positive outlook, with the understanding that while no place is perfect, the community is committed to providing a warm, welcoming, and active environment for its residents.

AI generated summary of real reviews