Cassena Care at Norwalk operates as a skilled nursing home, delivering 24-hour clinical oversight for residents who need continuous support. Licensed nurses manage medication schedules, wound care, and condition monitoring, while certified nursing assistants handle daily tasks such as mobility assistance and personal hygiene. The facility is equipped to accommodate both long-term custodial stays and post-acute rehabilitation goals, providing the level of medical supervision required for complex health conditions.

Beyond routine nursing care, the community maintains an on-site rehabilitation department that offers individualized physical therapy aimed at restoring strength, balance, and range of motion. Short-term respite stays are also available, allowing family caregivers to take planned breaks while the resident receives the same professional monitoring and therapy services as long-term residents. An interdisciplinary team meets regularly to adjust therapy plans, evaluate progress, and coordinate discharge or ongoing care as needed.

Resident accommodations include private and semi-private rooms, and selected units may feature pet-friendly policies, convenient parking access, or direct entry to outdoor areas and a landscaped garden. Because room features vary, prospective residents should verify which amenities are included in the specific accommodation available at the time of admission.

All residents receive three daily meals prepared on site, with menus developed to address common clinical diets such as low-sodium or diabetic needs. Staff monitor intake, provide assistance when required, and coordinate with dietitians to adjust meal plans based on physician orders or therapeutic goals.

Additional amenities are designed to support daily engagement and recovery. Health and wellness programs incorporate supervised exercise classes and education sessions, while scheduled social outings help residents remain connected to the local community. Clubs and interest groups meet in the activity center, and a library and computer lounge supply quiet space for reading, internet access, or video calls with family.