HarborChase of Madison offers a range of care types tailored to meet the needs of seniors, including assisted living, independent living, memory care, and senior living. The facility is equipped to provide medical support for various conditions such as wandering, behavioral issues, and diabetes management, with services catered specifically for residents under 60 years old. Highly trained nursing staff, including RNs and LPNs, are available around the clock to ensure a safe environment for residents who may require additional assistance or have advanced dementia conditions. The facility also offers on-site medical services, including podiatry and psychiatric care, to meet the diverse health needs of its residents.

In addition to comprehensive medical support, HarborChase of Madison is dedicated to providing personalized care services. These include full assistance with bathing, eating, dressing, and toileting. The facility has a range of transfer services to accommodate different mobility needs, ensuring that each resident receives the right level of support. For those in independent living, medication management monitoring is available, allowing for the safe administration and tracking of medications as needed.

The accommodations at HarborChase of Madison are designed to promote comfort and independence. Residents can enjoy private bathrooms and have the flexibility to personalize their living spaces, including the option to paint or decorate their rooms. Each living unit features independent temperature controls and kitchenettes, providing a sense of autonomy. While most rooms come equipped with cable, not all accommodations have every feature, so residents should assess their individual requirements during the selection process.

Dining options at HarborChase highlight the focus on health and wellness, with meals prepared on-order and various snacks available throughout the day. The facility accommodates special dietary needs and meal plans to ensure that all residents maintain a nutritious diet tailored to their individual preferences and health requirements. The community also boasts numerous amenities, including resident parking, a wheelchair-accessible environment, a barber/beauty shop, an exercise room, and a movie room. A wellness center and communal gardens promote a vibrant social atmosphere and engaging activities. Residents have internet access, and transportation is conveniently located nearby, making it easy to navigate the community. Additionally, pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The Hearth at Tuxis Pond has received glowing reviews for its comforting and inviting atmosphere that makes it feel like a second home. What sets it apart from other facilities is its convenient location as it is nearby downtown and offers a shuttle bus to transport residents around town. This added level of convenience was highly appreciated. Reviewers appreciated that the facility went to great lengths to ensure the security of their residents, including a buzzer system for entry to prevent residents from wandering off.

In terms of services and amenities, many were impressed by the wide range of facilities, including a physical therapy room, and the seeming plethora of activities for residents. Many reviewers mentioned the staff's exceptional friendliness and their commitment to caring for residents as friends rather than simply employees, which creates a warm environment. The quality of the food was repeatedly praised, with one review saying it would receive an A++. One reviewer also noted how the facility was successfully maintaining services and activities even under restrictions due to the pandemic.

Furthermore, the staff were commended for their efforts to go above and beyond during challenging times such as the Covid-19 pandemic. They were also appreciated for their effective communication and for being cooperative and helpful during difficult processes, such as dealing with long term care insurance. Additionally, some reviewers commented on the cozy layout of the living areas and the spaciousness of the rooms. Residents also hailed the facility's respect for them as individuals and highlighted the supportive and caring nature of the staff. It was also noted that the complex is consistently well-maintained and clean. Despite some reservations about showering routines and potential modernizations, The Hearth appears to strive to balance comfort, respect for individuality, and care quality, creating an environment that many residents are happy to call home.

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