Balfour Retirement Community offers assisted living with a clinical program designed to accommodate residents who need routine or complex health management. Nurses coordinate wound care, oxygen therapy, special diets, and diabetic oversight for residents using oral medications, injections, or sliding-scale protocols. The community also accepts adults under 60 and provides monitoring for residents with moderate dementia. On-site medical services include scheduled podiatry, audiology, dental visits, a therapy room, and physician rounding, reducing the need for off-site appointments.

Care delivery is supported by an RN or LPN team, a nurse on site around the clock, and a nurse on call for additional coverage. All staff undergo background checks, and an awake night shift maintains resident safety. Emergency response is reinforced by pull cords, personal emergency response systems, and 24-hour security staff. Full assistance is available for bathing, eating, dressing, and toileting, and the community can manage transfers ranging from walker or wheelchair support to two-person and Hoyer-lift transfers for bed-bound residents. An activity director organizes daily engagement to supplement medical care.

Apartments include private bathrooms, basic furnishings, individual climate controls, cable service, housekeeping, and scheduled laundry, though specific features vary by unit. Residents may choose layouts that balance privacy with proximity to communal areas, and maintenance staff handle repairs.

Dining services provide a set menu at each meal along with an on-order option for residents who prefer alternatives. Snacks are available throughout the day, meals can be served in the apartment when needed, and a private dining room can be reserved for visiting family. The kitchen accommodates diet modifications such as mechanical-chop, puree, thickened liquids, vegetarian selections, and other physician-ordered restrictions.

Residents have access to wheelchair-friendly common areas, a barber and beauty shop, exercise room, wellness center, internet access points, communal gardens, on-site religious services, a concierge desk, a library, and scheduled transportation for personal errands and medical appointments.