Brookdale Highlands Ranch in Highlands Ranch, CO, specializes in memory care, providing comprehensive support for residents dealing with cognitive impairments. The facility is well-equipped to manage various medical needs associated with memory care, including wandering behaviors, elopement risk, and behavioral challenges. Skilled nursing support is available for specific medical requirements, such as wound care, oxygen therapy, and specialized diets. The staff is trained to assist residents with advanced dementia conditions, ensuring a safe and supportive environment. An RN or LPN is on staff, and there is continuous nursing support available 24/7, which enhances the overall care provided for residents requiring specialized attention.

In addition to its robust medical support, Brookdale Highlands Ranch offers a range of personal care services. Residents may receive full assistance with daily activities such as bathing, eating, dressing, and toileting, tailored to meet individual needs. The facility accommodates different transfer methods, ensuring safe mobility options for residents using walkers or wheelchairs, with assistance provided by staff trained in one- and two-person transfers when necessary. With a secured environment featuring on-site security and staff, along with alert systems in place, Brookdale Highlands Ranch prioritizes resident safety and well-being.

Residents at Brookdale Highlands Ranch enjoy comfortable accommodations that contribute to a homelike atmosphere. Each room comes furnished and includes private bathrooms, while features such as cable television and independent temperature controls enhance the living experience. Residents have the flexibility to personalize their spaces, as many rooms can be painted or decorated to reflect individual tastes, although not all accommodations may offer every feature mentioned.

Dining at Brookdale Highlands Ranch focuses on nutrition and resident preferences. A set menu is available, and the facility is able to accommodate various dietary modifications as needed. Snacks are also provided to ensure that residents have access to food throughout the day. Complementing the living and eating arrangements, the community features several amenities and services. Residents can benefit from communal gardens, on-site religious services, and a wellness center. Other amenities include an exercise room, internet access, and a barber/beauty shop. The facility is wheelchair accessible and allows pets, though it’s a good idea to check with the community during your visit to see if your pet will be allowed. Additionally, transportation services are available to ensure residents can easily access the local area.

Residents and their families say:

The reviews for this community generally reflect a positive atmosphere with caring, dedicated staff, and well-maintained facilities offering a variety of activities and amenities for its residents. Many reviewers highlighted the compassion and professionalism displayed by the staff, indicating that employees are committed to providing high-quality care and making residents feel safe, special, and well-looked after. The community’s environment is described as beautiful, warm, and inviting, with clean rooms and scenic views that contribute to a pleasant living experience. The dining service is praised for offering a large variety of meals, and the activities provided are appreciated for keeping residents engaged and entertained. Some reviews specifically commend the facility for its handling of Alzheimer’s and memory care, offering personalized attention and structured care levels that adapt as a resident's needs evolve.

However, there were a few concerns raised by multiple reviewers. Issues with billing inconsistencies were mentioned, indicating ongoing problems despite automatic payments. Staff turnover and some instances of inattentiveness were also noted, which seemed to affect the continuity of care. Further, there were critiques about the level of personal care, with some family members feeling that their loved ones did not receive the attention or services promised. Despite these shortcomings, the negative comments were balanced by praises for the facility’s responsiveness to concerns and its efforts to create a supportive and engaging community for residents.

In summary, this community is highly regarded by many reviewers for its dedicated staff, beautiful surroundings, and comprehensive care services, particularly in memory care. While there are some criticisms regarding billing practices, staff turnover, and aspects of personal care, the positive aspects such as attentive staff, variety in meals and activities, and the overall warm atmosphere significantly contribute to the satisfaction expressed by many families. Prospective clients are encouraged to visit and observe the community firsthand to ensure it meets their expectations and needs.

AI generated summary of real reviews