Serento Rosa provides Assisted Living, Independent Living and Memory Care under one roof, allowing residents to move between levels of support without leaving the community. The team is equipped to manage residents who wander during the day or night, have elopement risk, exhibit combative or other behavioral issues, stay up all night or require special diets. Advanced dementia conditions are accepted, and staff can oversee diabetic care whether oral medication, injections or sliding-scale insulin is needed. The community also admits residents under 60, delivers oxygen management and performs wound care.

Registered and licensed nurses are on site around the clock, backed by an on-call nurse for added coverage. All employees pass background checks, night staff remain awake, and the building features door alarms, fenced outdoor areas, WanderGuard technology, pull cords and PERS devices to alert staff quickly. A podiatrist visits regularly, and the community accepts residents with psychiatric diagnoses. Full assistance is available with bathing, dressing, eating and toileting, and transfer help ranges from standby with a walker to two-person or full Hoyer lift support for bed-bound residents. An activity director and 24-hour security staff complete the care infrastructure.

Private and companion suites are offered; some include a private bathroom, kitchenette, independent temperature control, cable service and the option to paint or decorate the room. Not every unit has every feature, so families should verify availability when touring. Common areas are wheelchair accessible, and maintenance handles utilities and repairs.

Meals are prepared on site with an option to order alternatives at each service. Snacks are available throughout the day and the kitchen accommodates physician-ordered or preference-based diet modifications. Independent Living residents may add medication-management monitoring, weekly housekeeping, personal laundry service and a monthly meal plan to fit their routines.

Residents can park their own cars, smoke outside in designated areas, visit the barber and beauty shop, work out in the exercise room, watch films in the movie room, attend programs in the wellness center, use the internet, stroll communal gardens and join on-site religious services. Scheduled transportation is provided, and the campus sits near public transit stops. Pets are allowed; it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This collection of reviews mostly highlights the positive experiences that residents and their families have had at this community. Numerous reviews praise the cleanliness of the facility, emphasizing a consistently maintained environment. The staff frequently receive commendations for being friendly, responsive, and caring. Many reviewers note that the staff members go above and beyond in their efforts to make residents and their families feel comfortable and supported, contributing to a sense of community and warmth. Several reviewers also appreciated the range of care provided, from skilled nursing and assisted living to memory care. This diversity in services allows for a continuum of care, which many families find reassuring as their needs evolve over time.

Positive sentiments revolve around the quality of care offered, with specific mentions of staff members who excel at communication and attention to resident needs. Activities and social interaction are also viewed positively, with residents enjoying various engagement opportunities. However, a few reviews mentioned delays in some services, like meal serving times, and expressed a desire for improvements in the menu or dining options, though such concerns appear isolated. Additionally, some reviewers suggested improvements could be made in lodgings, such as the inclusion of more natural lighting in rooms or less confusing layouts to better accommodate all residents.

On the whole, the community seems to be well-regarded for its professional and compassionate care, earning it recommendations from both residents themselves and visiting family members. The frequent praise for the caring staff, organized environment, and effective rehabilitation and therapy services demonstrates a robust support system within the facility. Despite some minor criticisms, the unanimous sentiment is that this community provides dependable care and attention, making it a preferred choice for many families seeking a caring environment for their loved ones.

AI generated summary of real reviews