The Preserve at Woodland Hills provides Assisted Living and Memory Care, each supported by a care team trained to address different levels of need. Licensed nurses oversee medication administration, chronic-condition monitoring, and coordination with outside physicians, ensuring that residents receive timely adjustments to care plans. In the Memory Care wing, staff members certified in dementia care follow structured routines that reduce confusion and support cognitive health, while safety systems such as secured entries and wander-alert technology help safeguard residents who are prone to wandering.

Beyond direct medical oversight, the community offers everyday support with bathing, grooming, dressing, and mobility, adjusting the amount of assistance as needs change. Physical, occupational, and speech therapy services can be arranged on site, and transportation is available for off-site medical appointments. Regular wellness checks, fall-prevention programs, and access to emergency response pendants add further layers of protection so that residents and their families can rely on consistent, uninterrupted care.

Accommodations range from studio apartments to one- and two-bedroom layouts, some with kitchenettes, step-in showers, and private patios or balconies. Emergency call systems, grab bars, and individual climate controls are standard in many rooms, although not all accommodations have all the features. Residents can furnish their spaces with personal items, and weekly housekeeping and linen services are included.

Dining services provide three chef-prepared meals daily in a communal dining room, with menus developed by dietitians to address varying nutritional needs, including diabetic, low-sodium, and mechanically altered diets. Snacks and beverages are available throughout the day, and staff can assist with feeding when necessary. Family members can arrange to join meals, and room service is offered when residents are recovering from illness or prefer to dine privately.