Fallbrook Glen of West Hills delivers two primary levels of support—Assisted Living and Memory Care—within a secured community designed to safeguard residents who may wander. Short-term respite stays are available, giving families flexibility while ensuring continuity of care. Residents who live with diabetes receive monitoring and management, and on-site physicians coordinate with a speech therapist to address communication or swallowing issues. These core services form the backbone of everyday clinical oversight at the community.

Additional medical resources are integrated directly into the campus. Licensed nurses are on hand for routine assessments, medication management, and incontinence or ambulatory assistance. Occupational and physical therapists help residents maintain or recover functional independence, while a podiatrist, dentist, and hospice team make regular rounds. Suites and common areas are laid out to accommodate memory loss, and dedicated laundry and dry-cleaning services support hygiene goals. This array of on-site professionals helps limit outside appointments and keeps care consistent.

Apartments range from studio to larger layouts and may include features such as central air, cable or satellite TV, in-unit washer and dryer, and wheelchair-accessible showers. Housekeeping is provided, and select units are cat-friendly. Wi-Fi, landscaped grounds, outdoor gardens, parking, and multiple outdoor seating areas extend living space beyond the front door. Because floor plans vary, not every accommodation includes every listed feature.

Dining is handled on site with three daily meals and an all-day dining option for flexible schedules. Menus can be customized for vegetarian, kosher, gluten-free, low-sodium, or other physician-directed diets, and healthy snacks are always available. Residents may invite family or friends for guest meals, and dishes are served restaurant-style to accommodate differing mobility and dietary needs.

Residents have access to an activity center, library and computer lounge, indoor and outdoor walking paths, and a movie theater room. Bingo, arts and crafts, happy hours, birthday parties, live performances, clubs, and organized social outings fill the calendar, while dedicated health and wellness and reminiscence programs support both cognitive and physical engagement. Jewish services are offered on campus, ensuring spiritual needs can be met without leaving the community.

Residents and their families say:

This community has been positively received by many for its warm and welcoming atmosphere, attentive staff, and well-maintained facilities. Residents and their families appreciate the beautiful outdoor gardens, spacious and clean living areas, and the diverse range of activities offered. The staff's dedication to creating a supportive environment is frequently highlighted, with particular praise given to their professionalism and the care they show to residents. One reviewer shared their gratitude for the community's staff, who have provided excellent care and have been attentive to dietary needs with nutritious and varied meals. Additionally, the facility's cleanliness and recent renovations have left a strong positive impression on many.

However, there are some concerns mentioned by more than one reviewer. Several reviews pointed out issues with pest control and claimed that the quality of the food has declined over time. There are also complaints about the internet speed and lack of engaging activities, which some residents find lacking. Additionally, some reviews noted high staff turnover and concerns about rent increases. Despite these issues, many reviewers continue to recommend this community, attributing their positive experiences to the staff's kindness, effective communication, and the facility's ability to make residents feel at home.

In summary, this community has received a majority of positive feedback, especially concerning the friendliness and attentiveness of the staff, the clean and comfortable facilities, and the variety of social activities. While some negative aspects were mentioned, such as pest issues and staff turnover, these concerns don't overshadow the overall positive experience reported by many residents and their families. This community is recommended for those seeking a supportive and engaging environment for their loved ones.

AI generated summary of real reviews