Fairwinds West Hills delivers two primary levels of residency—Assisted Living and Independent Living—so residents can receive the amount of day-to-day help that suits their needs while remaining on the same campus if requirements change. Short-term respite stays are accepted, allowing families a temporary care solution or a trial period before a longer commitment. The staff is trained to support diabetes management and coordinates with an on-site physician as well as visiting speech therapists to address communication or swallowing issues.

Beyond basic care levels, the community maintains an extensive network of on-site clinical resources. Residents have access to nurses for routine health monitoring, medication management to reduce dosing errors, and hospice professionals when end-of-life support becomes necessary. Physical, occupational, and speech therapists conduct sessions without residents needing to leave the property, and a podiatrist and dentist hold regular clinics for foot and oral health. Incontinence, ambulatory, and memory care services are available, meaning individuals who develop mobility or cognitive challenges can remain in familiar surroundings rather than transfer to another facility.

Living options range from studio and efficiency apartments to units with kitchenettes, balconies, patios, or decks; select residences include in-unit washers and dryers. Central air conditioning, cable or satellite TV connections, Wi-Fi, wheelchair-accessible showers, and wall-to-wall carpeting are offered in many apartments, but not every floor plan contains every feature. Pet-friendly policies allow many residents to bring cats or small dogs, and common areas such as outdoor courtyards and a central fireplace give additional space for relaxation.

Dining follows a restaurant-style approach with meals prepared by a professional chef and served throughout the day so residents can keep flexible schedules. Standard menus are complemented by vegetarian, vegan, gluten-free, no-sugar, and low-sodium alternatives, and international dishes appear regularly for variety. Guests can join for a meal, and special events like barbecues or picnics are scheduled when weather permits.

Residents have access to an activity center, game room, library and computer lounge, and a movie theater space. Fitness offerings include personal training sessions, stretching and yoga classes, water exercise in the swimming pool, and broader wellness programs. Scheduled day trips, social outings, holiday events, art classes, wine tastings, and community service projects provide choices for engagement every week, while outdoor areas remain open for unsupervised walks or quiet time.

Residents and their families say:

The majority of reviewers have expressed their immense satisfaction with Fairwinds - West Hills. Many have commended the facility for its cleanliness, friendliness of the staff, and the extensive care and attention they provide their residents. The facility has been praised for its exceptional resident care, extending not just to their basic needs but also ensuring socialization and encouraged participation in the variety of activities that are offered. One reviewer mentioned that these aspects are significant factors separating Fairwinds from other facilities.

Several reviews highlighted the comfortable environment Fairwinds creates for its residents, making them feel at home, even those who had lived in their own homes for over 60 years. Many reviewers have complimented the physical environment, which has been described as beautiful, clean, spacious, well-maintained, and likened to a luxury hotel. Others loved how vibrant and fun the atmosphere is, with many activities and amenities like gyms, a dining room, a hairdresser and grand piano room. The food is also a hit among residents. Fairwinds has gained particular respect for their compassionate and personalized approach to difficult situations, such as in the case of recently bereaved individuals or those resistant to moving from their long-term homes.

The reviews consistently praise the staff at Fairwinds for their friendly and caring demeanor. Many shared personal anecdotes of staff being patient and assuring in helping their loved ones adjust to their new life. The accommodating nature of the staff, even towards beloved family pets has not gone unnoticed. However, some reviewers have mentioned the cost of the services, indicating that while they find the facilities and care exceptional, they found it too expensive for their circumstances. Despite this, one stated that the superior quality of the residence, food, and activities justified the expense.

AI generated summary of real reviews