Merced Guest Home in West Covina is licensed as a residential care home and is equipped to manage a range of medical needs. The staff is prepared for residents who wander or stay up all night, and can deliver wound care, oxygen therapy, and support for special diets or diabetics on oral medications. Mild dementia is accepted, and an on-site podiatry service reduces off-site appointments.

Round-the-clock oversight is provided by a team that includes an RN or LPN. All employees undergo background checks, and there is both an awake and a sleeping night shift along with 24-hour security. The rear yard is fenced, exit doors are alarmed, and in-room pull cords alert staff. Residents who need full assistance with bathing, eating, dressing, or toileting receive hands-on help. Transfer support ranges from standby to two-person or bed-bound moves and covers walkers and wheelchairs.

Accommodation options vary; some rooms include a private bathroom, come furnished, or allow personal painting and decorating, but not every room offers each feature. Families can review room layouts during a tour to match needs for privacy, mobility space, and personal touches.

Meals follow a set menu, and snacks are available throughout the day. The kitchen adjusts textures, calorie levels, and nutrient balances to meet physician-ordered diet modifications or management plans.

Residents have access to outdoor smoking areas, barrier-free entryways for wheelchairs, facility-wide internet, landscaped communal gardens, and convenient links to public transportation for appointments or outings.