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The Heritage Downtown

1785 Shuey Avenue, Walnut Creek, CA 94596US
  • Independent Living
  • Assisted Living
  • Senior Living

Compare The Heritage Downtown

Review Average4.9

About The Heritage Downtown

from Oasis Senior Advisors

The Heritage Downtown offers an independent-living setting supported by on-site medical staffing and ancillary services. Licensed nurses and allied health professionals are available to handle routine wellness checks, medication reminders, basic first aid and coordination with outside physicians. Residents have access to scheduled health screenings, therapy referrals and an emergency response system that links directly to the medical staff. This structure allows people who are largely self-sufficient to stay in their own apartments while knowing that professional help is immediately available if a health concern arises.

Beyond direct medical oversight, the community emphasizes preventive and wellness-oriented care. Personalized fitness programs, transportation to off-site medical appointments and periodic health education sessions are built into the service plan. Staff members monitor changes in residents’ abilities and can escalate support—such as arranging in-home care or therapy—when needed. This approach is designed to let residents maintain maximum independence while having a clear pathway to additional services should their needs change.

Apartments range from ground-floor residences to units with balconies or patios; some include a full kitchen while others have a kitchenette. Amenities such as Wi-Fi, bath tubs, air conditioning and pet-friendly policies are available, although not every unit includes every feature. Common spaces include a computer center, TV lounge, library, meeting rooms, indoor atrium, central fireplace and a piano. Outdoor areas feature landscaped patios, a butterfly garden, raised garden beds and convenient parking, with on-site barber and beauty services located along the property’s “Main Street.”

Dining is handled by a professional chef who serves three daily meals in a restaurant-style dining room, with all-day dining options for residents who prefer flexible schedules. Room service is available, and menus can accommodate vegetarian, vegan, gluten-free, low-sodium, no-sugar and other clinical diet requirements. A café/bistro, bar-pub area and private dining room support social events or family visits, and guest meals can be arranged by request.

Residents can join an activity schedule that includes fitness classes such as Forever Fit, water aerobics, yoga, Tai Chi and a walking club, as well as brain-fitness programs and stretching sessions. Social and recreational options cover trivia, bridge, cards, book club, gardening, art classes, cooking classes, live music, theater performances, karaoke, wine tastings, holiday parties, BBQs, day trips and swimming. Spiritual and community-service opportunities range from Catholic services and Bible study to volunteer projects and intergenerational programs. A library and computer lounge, activity center, jacuzzi, clubs for men’s interests or current events, and a pet-focused program round out the offerings, with staff coordinating both on-site and off-site events throughout the year.

Standout Features

Pet FriendlyPet Friendly
PoolPool
Activity CenterActivity Center
Restaurant Style DiningRestaurant Style Dining

Connect with Oasis Senior Advisors The Heritage Downtown for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.9
#1 in Walnut Creek, CA

Residents and their families say:

This community receives high praise for its friendly and welcoming atmosphere, both from staff and residents. Reviewers frequently highlight the excellent quality of food, the wide variety of activities available, and the cleanliness and maintenance of the facilities. Many appreciate the sense of independence and safety the community provides, along with the opportunity to partake in numerous clubs, trips, and social events. The accommodations, including large, fully equipped apartments and the availability of amenities such as a pool, library, and gym, are also noted positively. Reviewers value the community's location, conducive to walking downtown and enjoying the surrounding area. The inclusion of meals, housekeeping services, and the general ambiance of being part of a caring, active community contribute to the satisfaction expressed by many residents.

However, there are some areas noted for improvement. Multiple reviews mention concerns regarding the management's responsiveness and policies, especially related to assisted living options which appear to be limited or require external support. Some residents find the community's offerings and facilities not as up-to-date as they would prefer, and there are specific references to the meal service variety and the handling of mail or packages during absences. Criticisms also touch on areas like parking availability and the handling of emergency situations, suggesting a need for better communication and preemptive measures. Despite these points, the consistent praise for the community's environment, staff, and resident engagement indicates a highly positive living experience for most.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Services

Services

  • Covered Parking
Accommodations

Accommodations

  • Kitchenette
Dining & Nutrition

Dining & Nutrition

  • Vegetarian

Nearby Services

Hospitals

Kaiser Fnd Hosp - Walnut Creek

1425 South Main Street, Walnut Creek, CA

Distance: 0.7 miles

John Muir Medical Center-Walnut Creek Campus

1601 Ygnacio Valley Road, Walnut Creek, CA

Distance: 1.6 miles

John Muir Medical Center-Concord Campus

2540 East Street, Concord, CA

Distance: 6.0 miles

Churches

Walnut Creek Presbyterian Church

1801 Lacassie Avenue, Walnut Creek, CA

Distance: 0.3 miles

St Mary's Church

2039 Mount Diablo Boulevard, Walnut Creek, CA

Distance: 0.3 miles

Open Table Church

1375 Civic Drive, Walnut Creek, CA

Distance: 0.3 miles

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