Residents and their families say:

Sterling Commons is praised for its beautiful location and comforting environment that are especially well-suited for persons experiencing any level of dementia. Reviewers noted that the rooms are consistently kept clean and well maintained. One reviewer appreciated how the staff took extra care in decorating her friend's room to make it feel homely, reflecting the overall commitment of the staff to create a comfortable setting for their clients.

The staff in Sterling Commons receives remarkable remarks for their approachable nature and diligent care for the residents, offering a variety of special activities, engaging them in interactive sessions, and taking time to get to know their individual preferences. Furthermore, the management is seen as efficient, constantly contributing to the welfare of the residents. The home-like ambiance of the residence and the active role it plays in ensuring the mental and physical wellbeing of residents were also emphasised.

From a healthcare perspective, the memory care facility is highly rated by many. Some reviewers, whose relations needed advanced care and attention, expressed their satisfaction with how the residence catered for their needs. Sterling Commons, meanwhile, also enjoys a reputation for its delicious food, clean environment, and a generally pleasant ambiance that makes the residents feel at home. The residence is particularly complimented for the wide range of activities offered, which are tailored to appeal to different interests, such as mass, outdoor tours, music and cards. Noteworthy is the regular entertainment and twice-weekly bus rides, which not only offered change in routine, but were also an opportunity for residents to interact with each other.