Victoria Care Center in Ventura operates primarily as a skilled nursing facility, offering 24-hour licensed nursing coverage for both short-term rehabilitation and long-term custodial stays. On-site services include post-acute recovery programs, complex wound management, IV antibiotic administration, pain control, tracheostomy and oxygen support, and regular physician rounding. Physical, occupational, and speech therapists work on-site seven days a week, providing coordinated rehabilitation plans that are updated as individual goals change.

The center backs its clinical work with case management, social services, and discharge planning to streamline returns home or transfers to another level of care. Laboratory and radiology providers come to the building, and the staff arranges off-site appointments such as dialysis, oncology, or specialist visits when needed. Pharmacy oversight covers routine and emergency medication delivery, and hospice or respite stays can be arranged for qualifying residents and families seeking temporary relief.

Accommodations include a mix of private and shared rooms outfitted with hospital-grade beds, emergency call systems, and accessible bathrooms; some rooms add upgraded furnishings, individual climate controls, or garden views, but not all accommodations have all the features. Basic cable, housekeeping, and laundry service are standard, and small pets are allowed with prior approval. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Meals are prepared in-house under the supervision of a registered dietitian, with menus designed to meet therapeutic and texture-modified diet requirements as ordered by each resident’s physician. Three set meals and scheduled snacks are served daily, and staff monitors intake to help maintain weight and hydration. Residents who cannot leave their rooms receive tray service, while those able to do so can eat in a communal dining room that offers portion adjustments and substitutions to honor personal or cultural preferences.

Residents and their families say:

The reviews for this community highlight numerous positive aspects, including the courteous and attentive staff, effective physical and occupational therapy programs, and the clean and well-equipped facilities. Many reviewers appreciate the compassionate care provided by the nurses and support staff, often describing them as professional, friendly, and dedicated to patient well-being. The food also receives positive mentions, with several reviewers noting that meals are good, and some appreciate the availability of meal alternatives when needed. Many families have expressed gratitude for the attention and care their loved ones received, particularly during rehabilitation and long-term stays.

In addition to these positives, reviewers frequently recommend this community to others seeking rehabilitation or long-term care for their loved ones. Several reviewers note the facility's compassionate and respectful environment, which extends from the nursing staff to the administrative team. The community's commitment to patient care has been emphasized through personal stories of successful rehabilitation and supportive end-of-life care. Additionally, the therapy teams are often highlighted for their expertise and dedication, with many saying the care exceeded their expectations.

Despite the overall positive feedback, some reviewers mention consistent concerns about certain issues. One reviewer noted dissatisfaction with the delivery of food being cold upon arrival, though alternatives improved their experience. Additionally, some criticism is directed toward occasional understaffing and lapses in communication with residents’ families, with one reviewer specifically mentioning long wait times for responses and lack of availability during certain hours. Concerns about COVID-19 policies and nurse behavior were also voiced, with a suggestion for more cautious health protocols. While these reviews indicate areas for improvement, most noted how significant improvements or changes in care positively impacted their experience.

AI generated summary of real reviews