Pacifica Senior Living Union City provides both Assisted Living and Memory Care, allowing residents to transition between levels of support without relocating. The community is secured and staffed for 24-hour supervision, incorporating a structured mental wellness program, on-site physical therapy, focused diabetes care, and options for respite or short-term stays. These services are designed to help residents maintain independence while ensuring quick access to clinical oversight.

Clinical resources extend to 12–16 hours of on-site nursing coverage each day, coordinated medication management, and regular visits from occupational therapists, physical therapists, and podiatrists. Incontinence and ambulatory assistance are available, and hospice services can be introduced when needed. Memory care residents benefit from an enclosed courtyard that allows safe outdoor activity, and all residents can rely on laundry and dry-cleaning services to reduce daily tasks. Care teams collaborate continuously so that treatment plans stay aligned with each resident’s changing needs.

Living spaces range from studios and efficiency apartments to larger layouts; some have kitchenettes, fireplaces, or wheelchair-accessible showers, and all include basic utilities, cable, and Wi-Fi. Air conditioning, phone hookups, resident parking, and garden or courtyard views are available in select units—prospective residents should confirm specific features during a visit. Indoor common areas house a piano, library, and computer lounge, while outside there are walkways, garden seating, and uncovered parking. Cats and other small pets are welcome, and the building design supports handicap accessibility throughout.

Dining is overseen by a professional chef who prepares three daily meals plus healthy snacks, with all-day dining hours that let residents eat on their own schedules. Menus routinely include vegetarian selections and can be adapted for low- or no-sodium and no-sugar diets, supporting the community’s diabetes care protocols. Guest meals are offered for visiting family members, and staff monitor individual nutrition plans to make sure dietary needs align with each resident’s broader care strategy.

Residents can join clubs and community groups, take yoga classes, or swim laps in the pool. Regularly scheduled activities include bingo, arts and crafts sessions in the dedicated arts and crafts center, live music, TV and movie nights, happy hours, and birthday celebrations. Reminiscence programs and health and wellness workshops provide cognitive and physical engagement, while organized social outings encourage residents to remain active in the wider Union City area.

Residents and their families say:

This community has received mixed feedback from visitors and residents, highlighting both positive and negative aspects. On the positive side, residents and their families appreciate the range of activities available, including social events like luaus, Oktoberfest, and Christmas celebrations, which seem to bring joy and engagement to those living there. The food has generally been praised for its quality, variety, and taste, with some specifically noting the gourmet meals as a standout feature. The accommodations, including rooms and common areas, are described as nice, clean, bright, and cheerful, contributing to a pleasant living environment. The staff is frequently mentioned for their friendliness, professionalism, and the caring attitude they display towards residents, creating a warm and welcoming atmosphere. The presence of effective administration and care teams has provided peace of mind to the families, ensuring their loved ones are in good hands.

However, there are areas where improvement is suggested. Some reviewers expressed concerns about underwhelming responses to emergency situations, such as slow help button responses and a lack of notification to families after falls. Staff turnover and organization have also been points of critique, with some families feeling these issues impact the continuity and quality of care. The food, while generally praised, received mixed reviews in some cases, with suggestions for warmer meals and more variety in breakfast options. Additionally, some found the community's location and the cost factor to be limitations in their overall experience, pointing out the need for a closer proximity to amenities or a more manageable financial arrangement.

In summary, while many aspects of the community, like its staff, activities, and food, receive high marks for quality and engagement, there are notable concerns regarding safety protocols, staff consistency, and cost that prospective residents and their families may wish to consider.

AI generated summary of real reviews