Ivy Park at San Ramon offers both Assisted Living and Independent Living and is equipped to handle a broad spectrum of medical needs. The community accepts residents who wander during the day or night, exhibit combative or other challenging behaviors, require oxygen, need special diets, or are younger than 60. Care teams are trained to manage diabetes at every level—oral medications, injections, and sliding-scale insulin—and the staff is comfortable supporting those who stay awake all night or live with advanced dementia conditions.

Care delivery is reinforced by an RN or LPN on staff, thorough background checks for all employees, and an awake night shift. Security measures include fenced front and rear areas, door alarms, pull-cord and PERS alert systems. On-site podiatry is available, and the team can provide full assistance with bathing, eating, dressing, and toileting. Mobility support ranges from simple standby with a walker to one- and two-person transfers or a full Hoyer lift.

Apartments are offered with a choice of features such as private bathrooms, kitchenettes, independent temperature controls, and cable service, although not every unit has every feature. Residents have the option to order meals from a menu, request between-meal snacks, and receive diet adjustments overseen by the clinical team.

Meals are prepared to match physician-ordered diets, and staff monitor nutritional intake for those who need it. Independent Living residents may add medication-management monitoring, weekly housekeeping, and personal laundry services to maintain autonomy without losing support.

Amenities include resident parking, outdoor smoking areas, and pet-friendly policies; it’s a good idea to check with the community during your visit to see if your pet will be allowed. The campus is wheelchair accessible and offers a barber and beauty shop, exercise room, movie room, wellness center, internet access, communal gardens, and on-site religious services. Scheduled transportation helps residents reach medical appointments, shopping, and local events.

Residents and their families say:

The community is frequently praised for its beautiful surroundings, described as park-like, with well-maintained landscaping. Several reviewers highlight the friendly and attentive staff who provide professional and compassionate care. Many appreciate the wide range of daily activities and events offered, as well as the array of amenities including housekeeping, laundry services, and transportation for residents. There is also mention of spacious living accommodations with options that include full cooking facilities, which is noted as a rarity for such communities. Many reviewers express satisfaction with the dining options, though some cite limited dietary choices.

On the less positive side, multiple reviewers note issues with communication within the community, particularly concerning updates and requests related to care. One reviewer mentioned a need for improved technology to track requests and workflow, which would be beneficial for remote family members. Some also feel that the food could be improved, with suggestions for greater variety and quality. A few reviews pointed out that recent changes in management and ownership have caused some disruptions and inconsistency in services and activities. However, there is an acknowledgment that the new management is working on improvements, providing hope for future enhancements.

Overall, this community is recommended by many users due to its attentive staff, appealing environment, and comprehensive care. It is regarded as a supportive and engaging place for seniors, though some areas such as communication and food options have room for improvement. Potential residents and their families are encouraged to tour the facility and consider the benefits and possible drawbacks mentioned in the reviews.

AI generated summary of real reviews