Sunrise of San Mateo offers assisted-living care designed for residents who need daily support without sacrificing independence. The staff coordinates routine health monitoring, medication management, and scheduled visits with on-site or visiting physicians. Short-term respite stays are available, giving family caregivers a break or helping individuals recover after hospitalization. Residents who live with diabetes can receive assistance with glucose monitoring and diet compliance, and licensed professionals provide physical therapy as ordered.

The community is built with safety systems that back up its clinical services. Exterior doors are secured to limit unauthorized entry or exit, and every apartment is tied into an emergency call system that summons staff around the clock. Fire protection is addressed with a sprinkler system installed throughout the building, and trained team members remain on duty 24/7 to respond to alarms or health alerts.

Living spaces range from studio and efficiency layouts to suites with kitchenettes. Apartments include features such as wheelchair-accessible showers, handicap-friendly design, individual climate controls, cable TV connections, and Wi-Fi, though not every unit contains every feature. Common areas provide a central fireplace, piano, landscaped courtyards, outdoor gardens, and multiple parking areas. Housekeeping is handled by the staff, and cats are welcome in designated accommodations.

Dining is prepared by a professional chef who serves three daily meals in a restaurant-style setting, with all-day dining options for residents who keep irregular schedules. Menus can be adjusted for vegetarian, gluten-free, low-sodium, or no-sugar requirements, and healthy snacks are available between meals. Guests may join residents for meals, and staff can arrange special plates during celebrations or doctor-ordered dietary changes.

Residents have access to an activity center, library and computer lounge, arts and crafts studio, game room, and indoor and outdoor walking paths. Regular programming includes fitness classes, chair yoga, stretching sessions, live music, karaoke, bingo, trivia, educational speakers, and reminiscence or sensory-based activities. Social calendars feature happy hours, birthday parties, day trips, community service projects, gardening club, health and wellness programs, swimming, and organized clubs that reflect resident interests. The staff schedules transportation for outings and keeps activities running seven days a week.

Residents and their families say:

The reviews of this community highlight a strong emphasis on compassionate care and a welcoming environment. Many reviewers praise the attentive and dedicated staff who provide consistent updates and personalized care to residents. Family members frequently express relief and gratitude for the empathetic approach of the caregivers and management, noting that their loved ones feel safe and at home. Activities aimed at engaging residents and maintaining their well-being are also appreciated, as is the clean and well-maintained facility. There is also mention of the management’s openness to feedback and their ability to adjust care plans as the needs of residents change.

Several reviews mention specific individuals, particularly in managerial or caregiving roles, as being highly competent and supportive. While feedback is overwhelmingly positive, one reviewer indicated that food service sometimes fails to meet expectations, specifically regarding order accuracy—a point mentioned by more than one reviewer. This reflects a broader appreciation for the overall dining and living experience but suggests room for improvement in some operational aspects. Nonetheless, the positive reviews generally overshadow any critiques, with many reviewers recommending this community to others seeking assisted living options.

Numerous comments emphasize the role of the activities team and director in creating a vibrant, family-like atmosphere. The facility is described as clean, organized, and possessing a home-like quality that guests and residents find appealing. Communication with families is highlighted as a strong point; there is appreciation for how staff members keep families informed and involved in the care process. A sense of community is evident, with many individuals remarking on the relationships between staff and residents, suggesting a high level of satisfaction with the quality of care and community ethos.

AI generated summary of real reviews