Heritage Inn in San Mateo, CA operates as a Residential Care Home able to support residents who wander, whether the behavior occurs in the morning or evening. The community is equipped to manage special diets and to monitor diabetics who use oral medications. Moderate dementia conditions are accepted, and on-site medical coverage includes incontinence care, ambulatory and non-ambulatory care, hospice support, and high-acuity oversight.

Around-the-clock nursing is in place, complemented by 24-hour security personnel, fenced front and rear areas, and a staff cleared through background checks. Residents may receive full assistance with bathing, dressing, eating, and toileting. Transfer help ranges from standby or one-person assistance to support for walkers and wheelchairs.

The community offers furnished rooms, although not every suite has the same features; for example, some but not all include cable service. Common spaces are maintained for socializing and relaxing, and residents can personalize living areas within safety guidelines.

Dining services provide three daily meals, and the kitchen team manages physician-ordered diet modifications or other nutritional requirements without surcharge. Snacks and hydration are available throughout the day, and staff monitor intake for those who need it.

Communal gardens give residents outdoor access, and transportation can be arranged for medical appointments or local errands. The team coordinates closely with outside health-care providers and can continue care for individuals living with Parkinson’s disease.