Merrill Gardens at Willow Glen in San Jose, CA, offers a range of care options to meet the diverse needs of its residents, including assisted living, independent living, and specialized memory care. The facility provides comprehensive medical support for residents with various health conditions, including oxygen therapy, dietary management, and support for diabetics on oral medications. For those facing advanced dementia conditions, the memory care program is specifically designed to provide tailored assistance and support. Emergency and ongoing medical needs are met by 24-hour nursing availability and staff who are thoroughly background checked and awake during night shifts to ensure continuous monitoring and care.

In addition to its primary care types, Merrill Gardens at Willow Glen offers a wide array of services to support daily living activities. Residents can receive full assistance with bathing, dressing, eating, and toileting, ensuring comfort and dignity. The facility also accommodates various mobility needs with transfer services for those using walkers, wheelchairs, or in need of standby supervision. Safety features include a fenced rear area, door alarms, and a pull cord alert system to ensure that staff assistance is readily available. Additionally, on-site medical services like podiatry further enhance the care environment.

The accommodations at Merrill Gardens at Willow Glen are designed with resident comfort in mind. Each living space includes a private bathroom, independent temperature controls, and some rooms come equipped with kitchenettes. Residents have the freedom to personalize their rooms with paint and decorations, allowing them to create a sense of home. It is important to note that not all accommodations come with the same features, so prospective residents should inquire about specific options available. In the independent living section, additional services such as housekeeping, monthly meal plans, laundry, and medication management monitoring are provided to support a worry-free lifestyle.

Residents of Merrill Gardens at Willow Glen enjoy a variety of amenities and services that promote a vibrant community atmosphere. The facility features a wellness center, an exercise room, and a barber/beauty shop, catering to various health and personal care needs. Internet access is available, and resident parks encourage community interaction. Outdoor areas include communal gardens, and residents have the option to bring pets, making it feel more like home. Smoking is permitted in designated outdoor areas, and on-site religious services and close proximity to public transportation ensure that residents have access to both spiritual and mobility needs. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Many reviewers praised the facility for its friendly and professional staff who made it a priority to recognize residents by name, enhancing the feeling of a home-like atmosphere. The quality of services such as housekeeping and laundry were also highlighted positively, with some residents opting for extra services. The food received overall positive feedback, even from relatives who had joined for meals.

The facility received high ratings for its effective communication with family members, particularly in situations where residents needed medical care, which was viewed as a facilitator of smoother transitions for families and their loved ones. The facilities were appreciated for their layout, with bathrooms set up with handrails and easy shower access, particularly for those requiring mobility aids such as walkers. Some residents mentioned that the community was clean, comfortable and safe, with enough staff for a responsive service.

The various activities available received mixed responses, with one reviewer comparing the community to a family environment. Other reviewers also praised the condition and size of the apartments, the location of the facility, and features like full-size refrigerator and stove in the unit. There were compliments for the outdoor patio and availability of covered parking for residents. Furthermore, residents and their families acknowledged the friendliness of the community and credited their tour experiences at the facility as being detailed and professional.

Some reviewers mentioned challenges with pricing, while others felt that compared to other places, the cost was justified given the level of care and services. Despite the concerns about price, it was widely agreed that Merril Gardens provided what they promised and that the majority of residents appeared contented and happy.

AI generated summary of real reviews