The Ivy at Golden Gate offers Assisted Living, Independent Living, and Memory Care, allowing residents to move between levels of support without changing communities. The team is trained to manage residents who wander in the morning or evening, those at risk for elopement, individuals using oxygen, people requiring special diets, and diabetics taking oral medication. Memory Care programming supports advanced dementia conditions, giving families a single site for evolving cognitive needs.

Registered and licensed nurses are on staff, with an additional nurse on call 24 hours a day. Employees undergo background checks, and an awake night shift works alongside 24-hour security and pull-cord alert systems. On-site medical services include incontinence and ambulatory care, a visiting dentist, podiatrist, and hospice coordination. Staff can provide full assistance with bathing, eating, dressing, and toileting, and they are trained in a range of transfers, from standby support to one-person wheelchair or walker assistance. An Activity Director coordinates daily programs that complement each level of care.

Accommodations range from basic studios to larger suites, some of which feature private bathrooms, cable service, and the option to paint or decorate the space; not every unit includes every feature. Housekeeping is provided, and linen service is available as part of the monthly fee. Meals are prepared to order, with snacks always on hand and menus accommodating vegetarian preferences and physician-ordered diet modifications.

Independent Living residents benefit from medication-management monitoring, weekly housekeeping, personal laundry, and a monthly meal plan, giving them services without forfeiting autonomy.

Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, exercise room, movie room, wellness center, internet connectivity, library, and communal gardens with interior and outdoor walking paths. Special-interest clubs meet regularly, and scheduled transportation is offered, with the community situated close to public transit for added convenience.

Residents and their families say:

This community is praised for its welcoming and beautiful environment, with a high-quality dining experience led by an excellent chef. Many reviewers are impressed by the facility's cleanliness, brightness, and modern appearance. The staff receives consistent commendations for being attentive, empathetic, and professional. Some highlighted the long tenure of many staff members, marking stability and experience in caregiving. Reviewers appreciated the range of activities available, which include arts and crafts, bingo, outings, and special events that celebrate milestones in residents' lives. The flexibility in accommodating residents' needs as they transition between different care levels, while allowing them to stay in the same room, is noted as a significant benefit of this community.

However, some areas of concern were noted across a few reviews. One reviewer mentioned a lack of hygiene in some rooms and for certain residents, suggesting a need for more staff to maintain higher standards. Despite this, the existing staff was described as good and hard-working, indicating that issues seem related to insufficient manpower rather than poor service. Detailed pricing information was sometimes difficult to obtain during tours, although the staff's accommodating nature and engagement with residents' feedback stood out positively.

Many reviewers found value in the thoughtful community atmosphere where residents are actively involved. The activities are seen as comprehensive, catering to various interests and incorporating residents' input. The existence of a resident-run store and a board for resident-administration interaction highlights a strong sense of involvement and communication within the community. Dining options, including private dining rooms for family gatherings, and amenities like a well-kept, spacious parking area, add to the appeal of living at this facility.

AI generated summary of real reviews