Alma Via of San Francisco provides both Assisted Living and Memory Care, enabling residents to remain on the same campus even if their needs change. Care teams are trained to support residents who wander during the day or night, manage oxygen therapy, monitor special diets, and assist diabetics who rely on oral medications. The community is also prepared to work with residents who have advanced dementia conditions, and has regular on-site podiatry visits so foot care can be handled without leaving the building.

Clinical staffing is organized for 24-hour coverage. An RN or LPN is on site, with a licensed nurse on call at all times, and background-checked staff members remain awake during overnight shifts. The campus is secured with door alarms, a fenced rear area, and in-room pull cords that alert staff immediately. Full-assistance care is available for bathing, eating, dressing, and toileting. Transfer help ranges from simple standby and walker use to wheelchair assistance, one-person lifts, and bed-bound transfers, ensuring residents at varying mobility levels can remain safely in place.

Accommodations vary in size and layout, but may include private bathrooms, kitchenettes, furnished suites, independent temperature controls, cable service, and the option to paint or decorate the room. Housekeeping and scheduled laundry services are provided, though residents should confirm which features apply to the specific unit they are considering.

Dining options include a set menu at scheduled meals, an on-order menu for added choice, all-day snacks, in-room tray service, and a private dining room for family visits or special events. The culinary staff can prepare mechanical-chopped, puréed, vegetarian, and other physician-ordered diets. Independent Living residents on campus can opt into medication-management monitoring, weekly housekeeping, personal laundry service, and a monthly meal plan that allows them to eat in the main dining room while maintaining their independent routine.

Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, wellness center, communal gardens, a library, special-interest clubs, and regularly scheduled religious services. Transportation is available for medical appointments and errands, and housekeeping, laundry, and medication management are offered as ongoing services. The community welcomes pets; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives mixed but generally positive feedback from reviewers, highlighting its welcoming atmosphere, spacious and updated apartments, and the variety of activities offered to keep residents engaged. Many reviewers praised the cleanliness, the constant renovations to maintain a modern feel, and the natural light in the apartments due to large windows. The inviting nature of the staff and the overall warmth of the community were frequently noted, with one reviewer highlighting their personal experience of how the community and staff made their family member in the Memory Care Unit feel like part of a larger family, providing engaging activities and excellent care. The community's efforts to integrate residents and maintain a comfortable, almost hotel-like living environment were appreciated, particularly for those in the assisted living areas.

However, some concerns were raised by multiple reviewers, including the high cost associated with living in this community and specific architectural choices, such as bathtubs that were not easily accessible for all residents, which could pose a risk. A lack of immediate medical attention in certain situations was mentioned, as well as dissatisfaction with the staffing level at night, leading to delays in response times. The community's location, while generally seen as positive due to its quiet neighborhood and adjacency to green spaces, was criticized by some for being too far from desired amenities and the potential difficulty in accommodating residents with differing levels of care needs.

In summary, the positive aspects of the community, such as its updated facilities, range of activities, and caring staff, provide an attractive option for many looking for assisted living accommodations. Despite the praises, potential residents and their families should consider the cost and specific care needs when deciding if this community is the right choice for their loved ones.

AI generated summary of real reviews