Cloisters of the Valley offers both Assisted Living and Memory Care, providing a structured environment for residents who need daily support as well as those living with any stage of dementia, including advanced presentations. Clinical oversight is geared to residents who are awake overnight, require oxygen therapy, and adults under 60 with complex needs. The community manages diabetic care across oral medications, injections, and sliding-scale protocols, ensuring blood-glucose monitoring and timely interventions. Support plans are individualized, and coordination with outside physicians is available for ongoing treatment adjustments.

Around-the-clock staffing includes licensed RNs or LPNs, an awake night shift, and an Activity Director who adapts programming to cognitive and physical abilities. Background-checked staff respond to pull-cord and PERS alerts, while door alarms, a fenced rear area, and 24-hour security control wandering risks. On-site podiatry visits and acceptance of residents with psychiatric diagnoses expand medical coverage. Every resident can receive full assistance with bathing, dressing, eating, and toileting. Transfer help ranges from standby supervision and one- or two-person assists to full Hoyer-lift moves or complete bed-bound care, allowing residents to remain on site as mobility changes.

Living spaces may feature a private bathroom, kitchenette, basic furnishings, independent temperature controls, cable access, and the option to repaint or decorate, but not every unit includes every feature. Families can select the combination of amenities that best fits the resident’s budget and preferences while maintaining the necessary safety features required for higher-acuity care.

Meals follow an on-order system so residents choose dishes at each seating, and snacks are available between meals. Therapeutic diets—whether for diabetes, texture modification, or physician-ordered restrictions—are managed by staff who monitor compliance and intake. Independent-Living residents on campus can opt into medication-management monitoring, weekly housekeeping, scheduled laundry, and a monthly meal plan that keeps them connected to the dining program without relinquishing autonomy.

Amenities support both leisure and health needs. The building is wheelchair accessible and offers resident parking, scheduled transportation, and proximity to public transit. A barber and beauty shop, movie room, wellness center, internet access points, and communal gardens encourage social engagement. On-site religious services are held regularly, and visiting audiology, psychiatry, and psychology professionals broaden clinical support beyond primary medical care.

Residents and their families say:

This community has garnered high praise for its beautiful surroundings, well-maintained facilities, and especially the warm, caring, and professional staff. Reviewers frequently highlighted the community's responsiveness and the personalized care their loved ones received, noting the positive atmosphere akin to a fine hotel and the attention to detail in ensuring residents feel comfortable and valued. Large rooms with private patios overlooking beautifully landscaped gardens, along with the availability of numerous activities and amenities, from exercise classes to live music performances, contribute to a stimulating and enjoyable environment for the residents. The provision of quality meals and the ability to furnish rooms with personal belongings were also points of satisfaction among reviewers. The staff's long tenure, cited by one reviewer as over 20 years for some, underscores a stable and experienced care team. Additionally, the individualized attention from caregivers and the overall sense of community were underscored as factors making this facility highly recommended by visitors and loved ones of residents.

Despite the overwhelming positive feedback, there were a few concerns noted by potential residents or their family members regarding the level of care for those needing more intensive support, with one noting it might not be suitable for independent living or only lightly assisted needs. Another reviewer expressed worries about the potential for their family member to "get lost" in the system, possibly indicating a perceived risk of inadequate attention for individuals requiring a higher level of care. Concerns about meal flexibility were also mentioned, though these comments were far outweighed by the positive experiences shared. The initial difficulty of adjusting to a new living environment was acknowledged but deemed a normal part of the transition process, with the supportive staff and engaging community greatly alleviating these challenges over time.

AI generated summary of real reviews