Chestnut House in San Carlos operates as a residential care home designed to serve older adults who need daily support and those living with mild dementia conditions. The community’s care model centers on close monitoring and individualized assistance, allowing residents with cognitive changes to remain safe while maintaining as much independence as possible.

Around-the-clock staffing is in place, confirmed through background checks, and security measures include fenced outdoor areas, door alarms, and Wander Guard technology to deter unsafe exits. On-site personnel are trained to accept residents with psychiatric issues and can give full assistance for bathing, dressing, eating, and toileting. Transfer help ranges from standby supervision to hands-on support for walkers and wheelchairs, ensuring residents can move safely throughout the building at any hour.

Private and semi-private accommodation options may feature an en-suite bathroom, basic furnishings, cable service, and regular housekeeping; however, not every room includes every feature, so visiting families should confirm specific availability. Scheduled laundry services are offered to all residents, and maintenance staff handle routine upkeep to keep living areas functional and uncluttered.

The culinary team prepares a set menu each day and can modify recipes to meet physician-ordered or resident-requested diet plans. Meals are served in communal dining spaces to encourage social interaction, and staff are present to provide full eating assistance when needed. Independent living residents who do not require personal care may still benefit from weekly housekeeping and linen service, allowing them to focus on daily routines without worrying about chores.

Common-area amenities include an outdoor smoking area, a dedicated movie room, internet access throughout the property, landscaped communal gardens, a library, and meeting spaces for special-interest clubs. Move-in coordination helps new residents settle quickly, and the property’s proximity to public transportation makes off-site appointments or leisure trips straightforward for residents and visiting families.