Residents and their families say:

The Village at Heritage Park received a multitude of glowing reviews primarily centered on the staff's dedication and the facility's resort-like atmosphere. One reviewer especially appreciated the attentive and warm nature of the staff, stating they felt both welcome and important during their visit. Others praised the wide array of accommodation available, with one reviewer gushing over two-bedroom, two-bath structures and another excitedly mentioning independent living cottages. Many pointed out the cleanliness of the facility and the quick response of the staff to issues like smoke detectors going off or washing machine malfunctions.

Many users also mentioned how the facility's caring and communicative staff made their stay more enjoyable. One reviewer said that the staff had been excellent at following through with his father's care plan and administering his medications. Another reviewer specified how staff customized tours to fit their needs, showcasing their flexibility and attentiveness. The dining experience also garnered high praise, with residents commending the variety and quality of the food. Several reviewers highlighted the family-like environment among both staff and residents, which increased their comfort and satisfaction with the community. They praised the residents for caring for one another and shared that their loved ones had made many good friends. It was also noted that Heritage Park offered amenities like a movie theater room, library, dining hall, gym, and other activities, adding to the pleasure of their stay.

A couple of users suggested that there could be a more variety of activities offered. Another positive aspect that stood out was the community's location. Some reviewers were impressed that the location near North Natomas offered access to shopping and cultural attractions. The facilities were praised for their luxurious and spacious interior spaces, with some likening it to a resort. Lastly, many reviewers expressed their satisfaction with additional facilities like a beauty salon and libraries. Overall The Village at Heritage Park was highly recommended by many reviewers.