Park Terrace in Rancho Santa Margarita offers both Assisted Living and Independent Living, allowing residents to move in at the level of support that matches their needs and to adjust services as those needs change. The community can manage wandering behaviors during both day and night, closely monitor residents with a history of elopement, and care for people who stay up all night. Clinical staff provide wound care, oxygen management and specialized diets, and they supervise diabetics who use either oral medications or injections. The team also accepts residents with advanced dementia conditions, coordinating with families and physicians to maintain safety and comfort.

Registered and licensed nurses are on staff, with a nurse on call around the clock. Night-shift caregivers remain awake, and everyone working in direct care has passed background checks. Safety measures include fenced outdoor areas, door alarms, WanderGuard technology, pull cords in resident rooms and a personal emergency response system that alerts staff. On-site podiatry rounds help manage foot health, and caregivers can give full assistance with bathing, dressing, eating and toileting. Residents who use walkers, wheelchairs, or who need a standby helper or a one-person transfer can be accommodated.

Apartments are available with private bathrooms, kitchenettes, furnished layouts, individual climate controls and cable connections, and residents may paint or decorate their space if they choose. Not every unit has every feature, so families should verify specific details during a tour.

Three meals are served daily, with a set menu in the dining room and an on-order option for those who prefer something different; snacks are available between meals. Independent Living residents can choose a monthly meal plan, and they also receive light housekeeping and linen services. Scheduled laundry is available for both Assisted and Independent Living residents.

Community amenities include resident parking, designated outdoor smoking areas, and wheelchair-accessible common spaces. Pets are permitted, and it’s a good idea to check with the community during your visit to see if your pet will be allowed. Additional conveniences include an on-site barber and beauty salon, exercise room, wellness center, internet access, communal gardens and regular religious services. Transportation is provided for medical appointments and errands, and the property is close to public transit for residents who prefer to travel independently.

Residents and their families say:

This community is generally well-regarded by residents and their families for its warm and friendly atmosphere, attentive and caring staff, and wide range of activities and amenities. Many reviewers highlight the staff's dedication, noting their willingness to go above and beyond to ensure residents feel comfortable and cared for. The Memory Care section receives particular praise for its specialized care and engaging activities tailored to residents with memory impairments. Additionally, the dining experience is often described as enjoyable, with various meal options that residents appreciate. Numerous residents and their families have mentioned feeling a sense of peace and contentment knowing their loved ones are well looked after in a safe and supportive environment.

Positive experiences also include the active social life facilitated by the community, with numerous activities and events that encourage companionship and interaction among residents. The community's setting, described as beautiful with ample outdoor spaces, also contributes to resident satisfaction. Many families appreciate the ease of visiting and the welcoming nature of the community, which accommodates visitors and includes family members in activities and events whenever possible.

However, some negative feedback points to issues with understaffing and slow service in the dining rooms, with a few residents expressing concern about the inconsistency of response times. Despite these concerns, many reviews emphasize that the overall level of care and the quality of services provided by this community remain impressive. The community's management and staff receive commendation for their efforts during challenging times, like the COVID-19 pandemic, underscoring their commitment to resident welfare.

AI generated summary of real reviews