Windsor Court Assisted Living in Palm Springs offers both Assisted Living and Memory Care, with programs tailored for residents who wander, require special diets, manage diabetes with injections, or live with advanced dementia. Care plans are individualized, and medication management is overseen by licensed nurses to keep prescriptions accurate and timely. Full assistance is available for bathing, dressing, eating, and toileting, so residents who need hands-on help can stay safely in one place rather than relocating as care needs change.

Clinical coverage includes an RN or LPN on staff, a nurse on call 24 hours a day, and an awake night shift. Background-checked caregivers monitor pull-cord alerts, and the building has fenced outdoor areas and round-the-clock security personnel. On-site services range from primary nursing care, occupational and physical therapy, podiatry and dental visits, to hospice coordination. Specialists in hearing care, incontinence management, ambulatory support, and environments designed for memory loss visit regularly. Transfers are accommodated for residents who use walkers or wheelchairs, and staff can perform standby, one-person, or two-person assists as prescribed.

Rooms may include a private bathroom, basic furnishings, independent climate controls, cable hookup, and the option for residents to paint or decorate. Housekeeping and scheduled laundry services are provided, but not every accommodation offers the full set of features, so families should verify room specifics when touring.

Meals follow a set menu prepared to accommodate physician-ordered diet modifications such as low-sugar, low-sodium, or texture-adjusted options. Snacks are available between meals, and staff monitor intake for residents who need nutritional oversight due to diabetes or other chronic conditions.

Community amenities include resident parking, wheelchair-accessible common areas, a barber and beauty shop, movie room, internet access, communal gardens, concierge desk, outdoor pool, designated smoking areas, and proximity to public transportation. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives high praise from residents and their families for its caring and attentive staff, who provide personalized attention to each resident. Many reviewers highlighted the staff’s dedication, noting that they often go above and beyond to make both residents and their families feel supported. One reviewer mentioned how the care team cried with them during a difficult time, demonstrating genuine empathy and connection beyond just fulfilling their job duties. Additionally, the community offers an array of amenities that make living there feel luxurious, such as an extensive dining menu and resort-like features like a pool and beautiful views. The staff’s commitment to maintaining safety and communication, particularly during challenging times like the pandemic, is also acknowledged and appreciated.

Several reviewers have also mentioned the aesthetically pleasing and well-maintained facility, despite it being an older building. The community's management of COVID-19 safety measures, including regular testing and consistent communication with residents' families, was especially noted as a positive aspect. Nonetheless, some reviewers did mention minor issues, such as small rooms and initial hiccups with medications. There were a few comments about the meals being just okay, though the overall dining experience was generally seen as positive.

In summary, the community is highly recommended for its warm and supportive staff, comprehensive care, and amenities that enhance residents’ living experience. The occasional small issues do not seem to overshadow the positive experiences of most residents and their families, who appreciate the loving and attentive environment cultivated by the staff.

AI generated summary of real reviews