Villa Florenza operates as a Residential Care Home and is equipped to manage a wide range of medical needs. Residents who wander day or night, require behavioral oversight, need wound care or oxygen, or live with advanced dementia can remain onsite without the need for frequent outside appointments. Caregivers are trained to monitor diabetics on oral medication, oversee specialized diets, and serve adults under 60 who need a higher level of supervision than many facilities provide. The home also accepts residents with psychiatric diagnoses, allowing them to stay in familiar surroundings even when mental-health support is necessary.

Beyond direct medical treatment, Villa Florenza has safeguards in place to keep residents safe and comfortable. All staff undergo background checks, and the rear of the property is fenced to reduce elopement risk. Full assistance is available for bathing, eating, dressing, and toileting, and transfer help ranges from simple standby support to two-person or Hoyer lifts for those who are bed-bound. Walkers and wheelchairs are accommodated without restrictions, so residents do not have to move elsewhere as mobility changes.

Rooms are offered in several layouts, some with private bathrooms, some already furnished, and others left open for residents to bring their own items. Painting or decorating is allowed in approved colors, making it easier to personalize a space. Because configurations vary, not every room comes with each feature; confirming availability during a tour is recommended.

Meals are served with attention to medical and personal preferences. The kitchen staff prepares modified or therapeutic diets, including diabetic, low-sodium, and high-protein menus, and snacks are available throughout the day to help maintain stable blood-sugar levels and proper hydration. Independent Living residents on site can opt into medication management monitoring, ensuring prescriptions are taken on schedule while still supporting the autonomy these residents prefer.

Community amenities include step-free, wheelchair-accessible common areas, scheduled on-site religious services, and proximity to public transportation for medical appointments, shopping, or family outings.