Residents and their families say:
This community has earned high praise from residents and their families for its exceptional staff, clean environment, and the variety of engaging activities offered. Many have commended the community for its intimate and personable setting, noting that the staff are very attentive and genuinely concerned about the residents. The range of activities, from painting classes and cooking classes to outings and special events, ensures that residents are engaged and have opportunities to interact and get out of their rooms. Family members appreciate the inclusive billing plan and the way the community accommodates dietary needs and preferences, including adjusting portion sizes upon request. The outdoor patio and views have been highlighted as particularly enjoyable features.
However, some negative comments were mentioned, particularly regarding housekeeping and laundry services, with one review noting that a resident’s room was not kept up to standards and issues with laundry being mixed up. Another point of critique was the lack of an open outdoor area for residents who enjoy being outdoors. Despite these drawbacks, the community has been able to solve initial glitches swiftly, demonstrating their commitment to resident satisfaction. The all-encompassing care, from the involvement in daily activities to personal grooming and the one-on-one engagement by the staff, has made a positive impact on residents and their families, making it a recommended place for loved ones, especially those requiring memory care and medical accommodation.
AI generated summary of real reviews