Piedmont Gardens in Oakland, CA, offers a range of care options, including assisted living, continuing care retirement communities, and nursing home services. The facility is equipped to support residents with various medical needs, including oxygen therapy and specialized diets tailored for diabetics, whether on oral medications, injections, or those requiring sliding scale management. Advanced dementia conditions are also accommodated, ensuring that residents receive appropriate care for their specific health challenges. The staffing is robust, featuring registered nurses and licensed practical nurses on-site, along with 24-hour security and awake night staff, which provides peace of mind to both residents and their families.

In addition to its comprehensive medical support, Piedmont Gardens provides various personal care services. Residents can receive assistance with bathing, eating, dressing, and toileting, with options for varying levels of mobility support such as transfer assistance using walkers, wheelchairs, or one-on-one supervision. The facility includes background checks for all staff and features like door alarms and pull cords to alert staff in case of emergencies. This thorough security measures ensures a safe living environment.

The accommodations at Piedmont Gardens are designed to prioritize comfort and independence. Many residents enjoy private bathrooms, kitchenettes, and independent temperature controls, along with entertainment options like cable. However, not all accommodations come with the same features, so prospective residents should inquire about specific units. For those in independent living, the facility offers convenient amenities such as a monthly meal plan and housekeeping services to enhance the living experience.

Dining options at Piedmont Gardens include food on-order with diet modifications and management, along with readily available snacks to ensure residents have the nutrition they need throughout the day. The facility also offers a variety of amenities aimed at enhancing the overall experience, including a wellness center, internet access, and a movie room. Residents can enjoy communal gardens, an exercise room, and on-site religious services. The facility is wheelchair accessible and allows pets, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Transportation options and resident parking further facilitate easy access to nearby public amenities.

Residents and their families say:

This community has garnered a largely positive reputation from its residents and their families, highlighting the high-quality care, varied and stimulating activities, and the welcoming, supportive environment it offers. Many reviewers express satisfaction with the exceptional care received in both independent living and skilled nursing facilities, noting the sense of safety, efficient staff, and the sense of community that enriches their lives. Residents relish the intellectual stimulation and the social interactions with an interesting mix of people. The location, close to Piedmont Ave, is frequently mentioned as a benefit for its convenience and access to amenities. The diligent efforts of the dietary department to accommodate special needs and the proactive communication with families are especially appreciated. The community's response to feedback, as evidenced by significant improvements and personalized attention from management, underscores a commitment to resident well-being and satisfaction.

However, there are concerns surrounding aspects of the assisted living facilities, such as perceived inadequate support for residents with greater needs, which suggests a disconnect between the fees charged and the services provided. Criticisms include a lack of inclusivity in activities for those with cognitive or mobility impairments and a call for more staff engagement to support participation in the enriching activities available. The quality of food and the aesthetic and functional aspects of the facility have also drawn criticism, although there is acknowledgment of recent efforts to address these issues. Another recurrent concern is the difficulty friends and relatives face when trying to contact residents, alongside frustrations about visitor parking, which impacts the ease of maintaining connections with loved ones. Despite these criticisms, the enduring sentiment among reviewers is one of gratitude for a community that fosters engagement, care, and a sense of belonging, albeit with room for improvement in certain areas to truly match the expectations set by the costs.

AI generated summary of real reviews