Merrill Gardens at Rockridge in Oakland, CA, offers a range of care types to meet the diverse needs of residents, including assisted living, independent living, and specialized memory care. The facility is equipped to support those with advanced dementia conditions, providing comprehensive medical assistance for various needs such as Wanders, elopement risks, oxygen management, special diets, and diabetic care for individuals on oral medications. With a 24-hour nurse on call, round-the-clock security and staff presence, and immediate alert systems for emergencies, residents receive the necessary support to maintain their health and safety at all times.

Additional care features at Merrill Gardens include full assistance services for bathing, eating, dressing, and toileting, ensuring that each resident's personal needs are addressed. The facility offers transfer services using walkers, wheelchairs, standby supervision, or with the assistance of one staff member. On-site medical services, including podiatry, enhance the support available to residents, making it easier for them to manage their health while residing in the community.

The accommodations at Merrill Gardens are designed for comfort and convenience, featuring private bathrooms, kitchenettes, cable access, and independent temperature controls. However, it's important to note that not all accommodations include all features. Residents in independent living can benefit from services like a monthly meal plan, laundry, medication management monitoring, and housekeeping, ensuring a supportive living environment tailored to their preferences.

The facility includes a variety of amenities and services that enhance the residents' quality of life. Community features include internet access, a movie room, exercise room, communal gardens, and an on-site barber/beauty shop. For residents with pets, it’s a good idea to check with the community during your visit to see if your pet will be allowed. Additional conveniences such as resident parking, on-site religious services, and close proximity to public transportation ensure that residents can enjoy a fulfilling lifestyle while maintaining their independence.

Residents and their families say:

This community received numerous positive remarks from residents and their families. Many praised the welcoming and homely atmosphere it provided, noting the facility's cleanliness and modern, bright spaces which made residents feel at home. The variety and quality of meals were frequently highlighted, with specific appreciation for the diversity of food options available, including healthy and well-balanced meals. Several reviewers were particularly impressed by the social aspects, such as the happy hours, exercise classes, and the vibrant community life that encouraged resident engagement. The presence of thoughtful amenities, like rooftop gardens and common patio areas with impressive views, added to the appeal of the community. The pet-friendly policy and the layout of the apartments, offering spacious and independent living options with added assistance as needed, also received positive feedback. Staff friendliness and personableness were noted, even though there were mentions of challenges with efficiency and coordination among new staff members.

Despite the positive feedback, there were several areas of concern. The responsiveness to calls for aid was a significant issue, with delays in staff assistance being reported. Another point of dissatisfaction came from the move-out process, described by one reviewer as challenging and marked by a lack of empathy from the management. There were also comments on the need for improvement in staff training and the efficiency of their coordination, particularly in a community that was still finding its footing. The inconsistency in the knowledgeability of tour guides was mentioned, reflecting a gap in conveying accurate information to potential residents and their families. Despite these areas for improvement, the community was generally recommended by reviewers for its atmosphere, amenities, and care.

AI generated summary of real reviews