Residents and their families say:

The positive feedback about this community highlights the exceptional care, compassionate staff, and wide range of activities offered to residents. Many reviewers expressed satisfaction with the dedicated and responsive nature of the staff, describing them as family-like and noting their professionalism and cheerfulness, even during challenging times. The community's efforts to create a welcoming and homely environment were frequently praised, alongside the quality of food, cleanliness, and security measures that ensure residents' safety. Specifically, the presence of a well-maintained garden area, engaging activities like puzzles, physical exercises, and crafts, and the personal touch in care were aspects that stood out to families. The provision of gourmet meals and the attention to personal hobbies and interests, such as gardening, further added to the positive living experience within the community.

Despite the numerous positive reviews, there were concerns relating to management changes that reportedly led to staffing issues and, subsequently, a decline in the level of care and security. Some reviewers experienced challenges with the organization, highlighted by a perceived lack of adequate staff to resident ratio and dissatisfaction with the cleanliness and maintenance of some rooms and common areas. Additionally, there were specific mentions of residents experiencing falls, an indication of potential shortcomings in supervision or care. Nonetheless, these negatives were not reflective of the overall sentiment, which remains predominantly positive with strong recommendations from many family members who appreciated the community's comprehensive approach to memory care and its impact on their loved ones’ well-being.