Elle’S Care Home II in Millbrae, California operates as a residential care home and does not accept residents who need dementia support. The community is equipped to manage special diets, including meal plans for residents who control diabetes with oral medication. A nurse is on call around the clock, providing medical oversight and coordinating care with physicians when needed. Medication monitoring is available to help residents adhere to dosing schedules, and staff members undergo background checks before employment.

Care staff remain on site through an asleep night shift and respond to pull-cord alerts. The building uses a fenced rear area, door alarms, and Wander Guard technology to help prevent unsupervised exits. Residents who need full assistance with bathing, dressing, or toileting receive hands-on help, while those who only require some physical assistance at mealtimes are supported accordingly. Mobility accommodations range from standby supervision for steady walkers to one-person transfers for wheelchair users.

Private and semi-private rooms come furnished, and many allow residents to repaint walls or bring personal décor, though not every accommodation has every feature. Temperature control, basic cable, and emergency call systems are standard in most rooms, subject to availability.

Meals follow a set menu that can be modified for dietary restrictions, including sugar-controlled options for diabetics or other therapeutic diets prescribed by physicians. Between meals, staff make snacks available so residents can maintain energy levels and blood-sugar balance.

Residents may spend time in the communal gardens, attend on-site religious services, or rely on scheduled transportation for local appointments and errands. Housekeeping and laundry are provided, and the home sits near public transportation for visiting family members. Medication management and monitoring services are integrated into daily routines to help ensure consistent adherence to treatment plans.