Garden of Palms provides both Assisted Living and Memory Care, allowing residents to transition between levels of support without leaving the community. Assistance with activities of daily living, medication reminders, and structured cognitive programs are available, while the secured environment helps protect residents who may wander or have other memory-related safety concerns.

Residents have access to medical oversight that includes regular visits from physicians, nurses, and a range of therapists—speech, occupational, and physical. The community can accommodate diabetes management, stroke recovery, ambulatory support, incontinence care, and hospice needs. Optometrist, dentist, and podiatry services are brought on-site, and respite or short-term stays are offered for families who need temporary care solutions. All services are delivered within the secured community to help maintain consistent monitoring and quick response to changes in condition.

Living arrangements range from studios to multi-room apartments. Select residences include wheelchair-accessible showers, in-unit washers and dryers, balconies or patios, and Wi-Fi. Some apartments also have direct access to outdoor areas, decks, or parking. Pet-friendly options are available, but features vary; not every unit includes every amenity listed.

Dining is handled by a professional chef who serves three daily meals with all-day dining options. Kosher, vegetarian, vegan, gluten-free, low-sodium, and no-sugar menus are available, and guest meals can be arranged. International dishes appear alongside traditional fare to accommodate varied tastes and dietary requirements.

Residents can use an activity center, library with computer lounge, raised garden beds, indoor walking paths, and a swimming pool. Programming includes arts and crafts, yoga and chair yoga, fitness sessions, health and wellness classes, Montessori and reminiscence activities, intergenerational events, bingo, karaoke, live-music nights, movie showings, social outings, birthday parties, dances, clubs, and community gatherings.