Brookdale Kettleman Lane is a memory-care-only community that accepts residents with moderate dementia and offers short-term respite stays. In addition to specialized memory support, staff can coordinate diabetes management and speech therapy. A structured environment and care plans are designed to meet the needs of residents who require consistent redirection, safety monitoring, and therapeutic engagements tailored to cognitive changes.

Registered nurses and licensed practical nurses are on-site around the clock, supplemented by 24-hour security staff. Medication management, hospice coordination, incontinence programs, ambulatory oversight, podiatry, and both physical and occupational therapy are delivered on the premises. Care aides provide full assistance with bathing, dressing, eating, and toileting, and can support transfers involving walkers, wheelchairs, or standby supervision.

Apartments are configured for ease of navigation and include a private bathroom, though layouts and exact features vary by unit. Emergency call systems are installed, and housekeeping and maintenance services are provided.

Meals follow a set menu prepared by culinary staff who can accommodate physician-ordered diet modifications and manage texture changes, carbohydrate monitoring, and other nutritional needs common in memory-care settings. Staff remain present in the dining room to cue or assist residents who need help finishing meals.

Residents have access to on-site parking, a barber and beauty shop, community internet stations, landscaped walking paths, and communal gardens. Indoor common spaces include a fireside living room and a private dining room for family gatherings. Each apartment is connected to the community’s emergency response system, and the property operates a 24-hour security system for added safety.

Residents and their families say:

This community has garnered mixed reviews, with several positive remarks on its cleanliness, attentive staff, and abundance of activities. Numerous reviews have mentioned the beauty of the community, its well-maintained outdoor areas, and the array of engaging events and programs available, including art classes, exercises, and social activities like bingo. The staff has been consistently praised for their compassionate care, creating a friendly atmosphere where residents feel supported and engaged. Additionally, the food has generally received favorable feedback, contributing to the overall satisfaction of those living there. Communication between the community and families has also been highlighted as a strong point, ensuring loved ones are kept informed about activities and care.

However, several concerns have been voiced alongside the praises. Chief among these is the cost, with numerous reviewers describing the community as expensive, sometimes prohibitively so. There were specific mentions of the high price of private rooms and other services, which made them inaccessible to some. Another recurring point of critique centers around the feeling of a “locked-up environment” in the memory care section, which did not sit well with some visitors, despite the staff's friendliness and overall helpfulness. Additionally, there have been comments regarding occasional understaffing and the need for better staff-to-resident ratios to ensure more personalized and attentive care.

One noteworthy negative aspect mentioned was regarding administrative issues such as billing and payment processing, which has caused some families distress. A reviewer mentioned the need to send payments via registered mail to avoid delays and unwarranted late fees, suggesting that there could be improvements in how financial transactions are handled. Despite these criticisms, many have found a sense of reassurance in the care their loved ones receive, with activities tailored to different interests and abilities, and a clean, welcoming environment that many residents and their families have come to appreciate.

AI generated summary of real reviews