Heritage Estates in Livermore offers both Assisted Living and Independent Living, allowing residents to select the amount of daily support they need. Those who require help with activities of daily living can access staff around the clock, while more self-reliant residents benefit from the same secure setting without scheduled assistance. The community is equipped to monitor and support diabetes management, ensuring blood-sugar checks and medication reminders are handled accurately.

Additional medical resources are delivered on-site to minimize outside appointments. Licensed nurses oversee medication management, coordinate incontinence and ambulatory care, and interface with visiting podiatrists and hospice providers when needed. A massage therapist is available for pain relief and improved circulation, and the staff is trained to recognize changes in condition so interventions can occur promptly.

Apartments and suites vary, and not every unit includes every feature. Floor plans may offer kitchenettes, wheelchair-accessible showers, air conditioning, Wi-Fi, and access to an indoor atrium or outdoor areas. Residents can bring cats, and parking is provided. The building is handicap accessible throughout and includes a computer or media center for personal or recreational use.

Dining is handled by a professional chef who prepares three meals a day with restaurant-style service. Menu options can be tailored for vegetarian, vegan, gluten-free, low-sodium, or no-sugar needs, and guest meals are available for visitors. Residents who wish to cook light snacks can use their in-unit kitchenettes, but full meal service is included for convenience and nutritional oversight.

The community offers a library and computer lounge, theater room for movies, and an activity center that hosts holiday parties, happy hours, and community service programs. Scheduled day trips, social outings, and fitness programs encourage engagement outside the building, while an outdoor swimming pool provides on-site recreation. Grounds are designed for safe outdoor access, giving residents additional space to walk or relax.