Residents and their families say:
This community has garnered positive feedback from families for its care, environment, and staff attentiveness. Many reviewers emphasized the cleanliness and pleasant atmosphere of the facility, highlighting the well-maintained rooms, gardens, and common areas. The food received praises for its quality and freshness, contributing positively to the residents' living experience. The staff's friendly and caring approach is frequently mentioned, with specific accolades for their knowledge of Alzheimer's and dementia care, as well as their ability to create a personal and comfortable environment for residents. The small size of the community was viewed favorably, allowing for more personalized care and a home-like feel. Activities, including art, music, movies, and outdoor socializing, received commendation for keeping residents engaged and active.
However, there were a few areas where improvements were suggested. One recurring concern was the length of time it took staff to respond to requests and the need for better communication among staff members to ensure residents' needs were consistently met. Additionally, one reviewer expressed worries about the safety of open patio doors for residents prone to wandering. Despite these concerns, the sense of security and the community's capacity for delivering one-on-one care were viewed as strengths. The community's emphasis on memory care and the staff's personalized approach to residents' needs were overarching themes in the feedback, with many families feeling reassured and satisfied with the level of attention and care their loved ones received.
AI generated summary of real reviews