Merrill Gardens at Gilroy provides three primary levels of care—Assisted Living, Independent Living, and Memory Care—so residents can remain in the same community even as needs change. The team is equipped to support residents who wander during the day or night, are at risk of elopement, or need close observation due to advanced dementia. Medical oversight extends to wound care, oxygen management, special diets, and diabetes management for both oral medications and injections.

Around-the-clock nurse availability, background-checked staff, and 24-hour security ensure continuous monitoring. On-site services include incontinence management, ambulatory care, podiatry visits, and support specifically tailored for memory loss in a secured, enclosed courtyard. Residents who require full assistance with bathing, eating, dressing, or toileting receive that help, and the staff can accommodate transfers ranging from standby supervision to two-person assistance for wheelchair users. An activity director coordinates daily programming so residents at every care level remain engaged.

Apartments vary, and not all units contain every feature, but options include private bathrooms, kitchenettes for light meal prep, and independent temperature controls. Independent Living residents benefit from medication-management monitoring, weekly housekeeping, personal laundry service, and a monthly meal plan, letting them maintain freedom without sacrificing oversight.

Dining staff prepare meals to order, and menus accommodate physician-prescribed or preference-based diet modifications. Residents who need calorie, carbohydrate, or texture adjustments receive them without additional cost. The monthly meal plan for Independent Living covers a set number of meals while still allowing residents to cook in their own kitchenette or dine out in Gilroy.

The campus offers resident parking, wheelchair-accessible common areas, a movie room for scheduled screenings, communal gardens for outdoor relaxation, respite care for short-term stays, and scheduled transportation for appointments and errands.